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Issue with Add_header port C6H Extreme!

E33et
Level 7
Hello ASUS,

I've got recently brand new ROG Crosshair IV Extreme x370 Mb and second last bios 7704, because when i've try to have your ROG Adressable Led Strip 60cm + 30 cm versions it disappear by itself from latest Aura Sync software Lighting_Control_1.07.79_V2.1, i had the latest bios 7709 before downgrading the bios due to i couldn't run the aura_update_v01_c6h.zip even with Adminstrator rights and when i tryied to run on 7704, i've got the follewed error message all the time after i typed ;

(aura_update -p "LEDFW_FOR_C6H_(Color cycle)_20161208.bin") ;

ASUS Aura update tool

Loading Aura FW... OK.

Didn't find any Aura MB devices.

Is the Aura Sync chipset bad or somewhat, should i've request an RMA if Add_Header port seems to be broken?


Kind regards
e33et
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