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In need of help if possible please and thank you

wrathofkira
Level 7
Hi OK so I've been having a problem with my rig I believe it started when I installed the 15.3 amd drivers ever since then my PC will shut off the monitors/keyboard and mouse while under load I am using MSI Afterburner and at the time my 1st GPU was around 61 to 62C while my 2nd GPU was around 58 to 59C but when the PC shuts off the monitors/keyboard and mouse the PC it self will stay on and is unresponsive to anything including the power/reset buttons the only way to break it out of that is by flipping the switch on my power supply since then I have uninstalled 15.3 and installed 15.4 and it followed me onto that driver as well I have even went back to using 14.9 and it is still doing this my build is as follows

Case: Cooler Master Haf X

PSU: Rosewil 1000w bronze http://www.newegg.com/Product/Product.aspx?Item=N82E16817182188&nm_mc=KNC-GoogleAdwords-PC&cm_mmc=KN...

Mobo: Asus Crosshair V Formula non Z version http://www.newegg.com/Product/Product.aspx?Item=N82E16813131735

Ram: G Skill Ripjaws 8 Gig 2133 http://www.newegg.com/Product/Product.aspx?Item=N82E16820231468

CPU: AMD 8370 8-Core 4.0GHz 125W http://www.newegg.com/Product/Product.aspx?Item=N82E16819113374

GPU: X2 AMD Sapphire Vapor X R9 290x 8 Gig models in crossfire http://www.newegg.com/Product/Product.aspx?Item=N82E16814202129

HDD: WD Blue 1TB 64MB Cash http://www.newegg.com/Product/Product.aspx?Item=N82E16822236339

PS thank you so much for your help and if you need any additional information I will provide what I can
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11 REPLIES 11

elesde
Level 10
My first thought was maybe the PSU is not up to it but since the whole setup has been working until the new drivers came one would think they are at fault.
What happens on the latest non beta driver 14.12? Quite a number of changes and performance improvements came with it.
May I ask what game you are running when the rig shuts down? Also have you tried not using Afterburner but something else like TriXXX?

According to a post on the Newegg product page the PSU has slight problems with very high loads on the +12V line. The weird split between rails also looks not very promising, especially with the CPU & GPU connectors sharing some of the power rails. Under high loads these could become unstable and cause the GPUs to crash.
Do you have second PSU at hand you could use to test? Alternatively you could also try setting the Powertune limit to -20% and see if there is any change.

That was my first thought as well since I recently got the 8370 to replace my 6300 but I tryed one card as well as booth cards and got the same result and I have tryed 14.12 but when I did it CCC would freaze whenever I tryed to setup eyefinity and I also tryed no afterburner as well as trixxx and got the same result and not my bois will not even boot when I start my PC so do you know if it is possible to reflash the bois or anything or am I going to have to order a new one?

hax0rmort
Level 11
Hello wrathofkira. I would take one of those 290x's out of the equation since there seems to be a lot of speculation about the 12v rail on the particular PSU only being rated for 600 watts. I can tell you with my two 290x's and cpu under full load consume around 950 watts shown on my power consumption meter. This would NOT work out in your favor with the setup you have w/ this PSU. Remove one of the 290x and try to see if you still have this issue. IF so, swap the GPU out with the other and try one more time to rule out a bad GPU.

This way, you're ruling out two things. One, the PSU not being capable of supplying required power, and making sure that both of your GPU's are good.

Nice GPU's btw, 16gb of VRAM 🙂 They seem to run pretty cool also.

*caveat - Idling, there should be no problem with your PSU keeping up. Under idle with my 290's and CPU/Mobo I'm only pulling ~290-340 watts. There has to be something else going on.
-hax0rmort


MOBO - ASUS ROG Crosshair V Formula-Z
CPU - AMD FX-9370
RAM - AMD Radeon R9 Gamer Series 16GB (2 x 8GB) 2400 MHz
SSD1 - Samsung 840 EVO 250GB // Boot
SSD2 - Samsung 840 EVO 250GB // Game
GPU1 - ASUS Radeon R9 290X
GPU2 - ASUS Radeon R9 290X
COOLER - Corsair H100i AIO Liquid Cooler
PSU - Corsair RM Series 1000W Gold PSU
AUDIO - Creative Sound Blaster Z
CASE - NZXT H440 Red/Black
KEYBOARD - Corsair K95 RGB
MOUSE - SteelSeries Sensei
HEADSET - Logitech G430

Hello guys sorry for the long reply I had been checking for updates just was using my nexus 7 and I forgot to reload the page lol OK but really now I have tried using one GPU at a time and it did the same thing I thought I found the problem witch I know may soud silly but I unplugged all the extra goodies from my usb ports and one such thing was a 32 gig pny flash drive that was plugged into the ROG Connect port but I had just perched watch dogs I know I know but it was only 19.99 at were I work and I live out in the country and 20 bucks for a box copy is not bad besides I wanted something that would push my cards to that breaking point it did after getting past the lovely uplay software and having to set the download speed to 128kbs *I live out in the country* it finally decided to update and it ran for about the same time 4-5 min then off went the monitors fans still going at the same speed as when the game was running and after waiting a sec to let them cool before I did the unforgivable and flipped the switch on my PSU I did have the flash drive In at the time and so after waiting I removed the flash drive and tryed again but for only the same results and I have tried to use the omega drivers 14.12 but when I had tryed to set up my eyefinity it just froze so I went back to 14.9 and it worked like a charm I do still have my old evga gtx 580 tho if you would like me to try that that was what I had been using up till I got my 290s and not to mention before I got my 8370 I was using a 6300 and never had any problems it might very well be that I am asking for way to much from that psu tho I can't revert back to that 6300 because I sent it off to a friend who was still using a amd athlon ii x4

PS I have tomorrow off so I will keep an eye on the post to see what you guys think and once again thank you all very much for the help I appreciate it so much

Oh sorry and i did try no afterburner and once with trixxx but got the same result I fear for my poor PC being shut down so hard so many times

wrathofkira
Level 7
Sorry last ting for tonight and i think it first happend when I tried Elder Scrolls Online at the time I thought it was just a bad install so I was just going to play some warframe witch BTW does not really support crossfire so I made a profile for it that had crossfire disabled but it did it again in that also in China town wars and now watch dogs BTW hax0rmort I was under the impression that VRAM dose not stack am I incorrect?

wrathofkira
Level 7
Scratch that not my last post tonight but my poor mobo is down I think guys when I try to boot it I don't even get it to bios sad sad day

wrathofkira
Level 7
I tryed o e card I tryed 2 cards I tryed my old 580 I tryed changing PCI slots but to no avail my mobo is shot I think so unless you guys know how to reflash the bois then I'll need to order a new one sorry I'm not in a good mood my Frankenstein has died

elesde
Level 10
You can also try a driver cleaner to remove all junk that has been left by previous driver versions, comes in handy when installing lots of beta / non beta drivers on top of each other.
IIRC AMD has its own driver cleaner tool but there are also tools like this: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

As for bios flashing on the cards thats a bit tricky since neither Sapphire nor the TPU VGA Bios database have any bios downloads for the VaporX 8GB. There are already 2 different bios versions present on the card however, by pressing the button with the Sapphire logo on top of the card you can switch between legacy and UEFI, just make sure both cards have the same setting.

What version of that Rosewill PSU do you have btw., the one on Newegg seems to differ from the one on Rosewills website.
http://www.rosewill.com/Mgnt/Uploads/ImagesForProduct/b1cb4cb0-3228-4dde-bb9d-a09ef25fef46.jpg
http://images17.newegg.com/is/image/newegg/17-182-188-Z13