cancel
Showing results for 
Search instead for 
Did you mean: 

Help Multiple ACPI Errors

Sparax
Level 9
Hi all i am having some issues with the ACPI driver for my new Maximus Hero Vii Board Event viewer is reporting several issues as follows

ACPI Event ID 13
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

ACPI Event ID 15
: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.

Kernel-PnP Event ID 219
The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.

System Specs
Asus Maximus VII HERO (BIOS 0904)
Intel Core i7 4790k @ Stock
Corsair Dominator GT (CMT4GX3M2A2000C8)
Windows 7 SP1 on Corsair Force 3 SSD

I Have installed all the latest drivers and updated to the latest bios but I'm still getting these errors anyone got any ideas what I need to do to fix this?
417 Views
175 REPLIES 175

My workaround on Windows-7 x64 for the Hero VI until ASUS gets the AMDA00 driver for ACPI Probe fixed/updated...

1) Uninstall ACPI Probe II
- The AMDA folder (& sub-folders) should no longer be present under "C:\Program Files"...

2) If AMDA00 errors persist (ie: driver file was not uninstalled with ASUS's ACPI Probe II):
- Click on "Start Menu"
- devmgmt.msc
- Expand "System Devices"
- Right Click on the "AMDA00 Interface" device, select "Uninstall"
- When prompted to Confirm Device Uninstall, select "Delete the driver software for this device"
- Click Ok
- Reboot
- Delete "C:\Program Files\AMDA\" if it exists...

3) Wait for ASUS to update the Probe Sense II software/driver...
- Tolerate the "Unknown device" for the "ACPI\PNP0A0A" in Device Manager
- Latest version DL for Win7 x64 on ASUS's support site is:
"ASUS_AMDA00_ACPI for Windows 7 32/64bit & Windows 8 32/64bit & Windows 8.1"
The version number is not provided, however, the web site offers the date: 2014.01.06 for the update...
The "ASMBSW.inf" in the zip file's Win7 driver folder says:
DriverVer=05/13/2013,14.47.2.348
Which is the same as shown under the AMDA00 Interface's device Properties when installed...

Wish ASUS good luck in running this down/resolving - these ROG boards are outstanding! Their BIOS/HW integration is the best there is, the H/W is very stable, unfortunately, their software isn't yet living up to our H/W.

I'm also having the same issue, tried versions 1.0 and 1.0.1 of the driver with no luck - the driver is causing fast boot failure.

Is there a chance that new bios fixes the issue (I'm on Maximus VII HERO).
M7H / Matrix 7970 P (flashed to R9 280x Matrix P) + 2 x DELL U2713HM / i7 4790k + h100i push&pull / 3 x Kingston 3k SSD 120GB / 1 x Corsair ForceGT 120GB / TridentX 2400 2x8gb / Corsair Graphite 600t case + AX1200i + NZXT IU01 + Bitfenix USB3.0 internal adapter

Same Problem here: Event Log Full of ACPI 13 and 15 errors!
Tested on two different systems with two different VII Hero! Its defently a driver oder BIOS problem!

czeslaw
Level 7
Is MAXIMUS VII HERO BIOS 1104 worth trying ? I don't want to upgrade bios if it's unnecessary, maybe some of you guys already tried ?
M7H / Matrix 7970 P (flashed to R9 280x Matrix P) + 2 x DELL U2713HM / i7 4790k + h100i push&pull / 3 x Kingston 3k SSD 120GB / 1 x Corsair ForceGT 120GB / TridentX 2400 2x8gb / Corsair Graphite 600t case + AX1200i + NZXT IU01 + Bitfenix USB3.0 internal adapter

czeslaw wrote:
Is MAXIMUS VII HERO BIOS 1104 worth trying ? I don't want to upgrade bios if it's unnecessary, maybe some of you guys already tried ?


i'm using hero 1104 bios....made no difference 😞

Ok here is an update. I made a support ticket and Asus Tech Support said that I should send my board back to the store.

I did as they said and the fun thing is that the service ppl at the store found that several SATA ports where not working. I got a new board but the ACPI Errors are still there. Guess the store didn't verify the original problem. Since I have the same problem with the new board it's not likely a hardware issue but a software/driver issue.

sinisa_paulic
Level 7
Error 13 also on my Maximus Ranger VII. It takes 10-15 minutes in game to get a complete system freeze.

sinisa_paulic
Level 7
Insralled latest Probe drivers from Asus site, AMDA00 driver dated 17.3.2014. and now games work as usuall bu t PC sometimes doesn't enter sleep mode on automatic, manually goes to sleep.

Hi,

Same problem with a new MAXIMUS HERO VII + I5 4690K + SSHD, a fresh windows 7 SP1 installation

Multiple ACPI error in event system logs, system go in hybride hybernation very slowly (more 1 min) or turn off very slowly too. Sometimes never go hybernation mode, stay in iddle statement during a while with a black screen, and keyboard off, but other device like fan still working.

Weard_K
Level 7
The same problem Hero VII + 4690K "\Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1"
Sometimes ACPI Errors 13,15...
All the latest drivers are installed
http://i.imgur.com/XWUFpuo.png