Having a issue with optical drive.

[xtreme1911]

Hey everyone I recently built my first computer and below is a list of what it has. My problem is that After installing my asus BW-12B1ST optical drive I couldnt get the cd-rom to work. I thought maybe I bought a bad asus optical drive so I exchanged it for a new one and I replaced the sata cable with a new one. I turned on the computer and the cd drive finally started to work. I restarted the computer to see if it would still work but it didnt. I have no idea whats going on. Its powering on but for some reason the computer isnt reconizing it. Can anyone help me with this? Thanks

NZXT phantom case
Windows 7 64 bit
asus rampage IV extreme
Intel I7-3960x
4 4gb Corsair dominator 2133 mhz
2 vertex 3 240 gb SSD
EVGA GTX 570
Asus BW-12B1ST
NZXT Aperture M
NZXT 1000 watt
Water cooled

[HiVizMan]

What SATA port did you connect the drive too, and if you used a non Intel port are those ports enabled in the BIOS.

[Nodens]

Also please define what you mean by "doesn't work":

1) There is no power in the drive at all? (Tray doesn't open when the power is on).
2) The drive is not seen during post/in the UEFI?
3) You can't boot from it?

[xtreme1911]

Ive tried all the sata ports. The drive has power but the computer cant find it. If I go into the bios I can see it there. If I mess around with the settings in bios and save everything it will show up when the computer boots up but after I restart it the drive is gone again.

[Nodens]

When you say gone do you mean in Windows? If I get this right, you can see the drive properly in the UEFI and when you boot you can see it in Windows but after you reboot the drive is missing IN Windows?

[xtreme1911]

Yeah its gone in window.

[Nodens]

Ok this is 99.9% a windows issue and not a hardware one. Do you see the drive in device manager or is it gone from there too?

[Arne_Saknussemm]

Where is the drive plugged in finally.... Intel or AS media updated drivers on each? and chip-set driver up to date? Hotplug enabled/disabled in bios?

EDIT: Just throwing some ideas out there....listen to Nodens on this one he knows his stuff....

[Nodens]

My bet is corrupted windows installation, software installed with bad or corrupted Upper or Lower Filter drivers or some sort of driver conflict.

Is the drive visible under in the Windows Device Manager when it's not working?

If yes then open the registry editor (regedit.exe) and find this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e965-e325-11ce-bfc1-08002be10318}

Select in on the left side of the registry editor and look on the right side. Do you see any values named "Upperfilters" or "Lowerfilters"? If yes let me know what their value is.

EDIT: Do not touch anything in the registry other than what I am telling you. If you edit/delete anything in the registry without knowing what you are doing you risk damaging your Windows installation.

[Dane3]

i have same problem in regedit LowerFilters - iaStorF