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H170 Pro Gaming - Front USB3 not working

ChrisK91
Level 7
Motherboard model: ASUS H170 PRO Gaming

UEFI Version: 0703

CPU: Intel Core i5 6600

Memory kit part number (s) and amount in GB: 2 x 4GB HyperX Fury Black

GPU: none - iGPU

SSD/HDDs/Optical drives: 1 x Samsung Evo 850 120GB, 1 x Western Digital 1TB

PSU: EVGA 600B (600 Watt)

USB Devices (model/version number): 1 x KEyboard (Cherry Stream Multimedia or something like that), 1 x ThinkPad wireless mouse
1 x Gigabyte GC-WB867D-I (WiFi and BT card), connected in PCI slot 4, attached to internal USB2 header

Monitor: ASUS VX239H


CPU Cooler: HYPER 212 EVO

PC CASE: Fractal Design Define S

Operating system: Windows 10 Pro, Activated

Drivers Installed (include version):
ASMedia USB Root Hub - Version: 1.16.33.1
ASMedia USB3.1 eXtensible Host Controller - Version:1.16.34.2
Intel(R) USB 3.0 extensible-Hostcontroller - 1.0 - Version:10.0.10586.0
USB-Root-Hub (xHCI) - Version: 10.0.10586.122

Two "USB Verbundgerät", which I guess is a generic name for a Hub or something. Driver version is 10.0.10586.0 in both cases

I did run the FW update for the USB3 from the Support --> Drivers section


Any third Party temp/voltage software installed: No

System Overclocked (provide details): No




Hello everyone,

I hope this is finally the place, we I can get help. Friday last week, I started building my first PC (full partlist would be here: http://pcpartpicker.com/p/CwzFwP ). Everything seems to work fine, and the system is fast and stable. However, there is one issue: My front USB3.0 doesnt seem to work. Here is what I tried so far:

a) Plug in the Front USB3.0 in the USB3_12 header
b) Plug in the Front USB3.0 in the USB3_34 header
c) try both headers without the WiFi PCI card
d) Reinstalling the xHCI devices in the device manager

When I connect the front-usb 3.0 to the USB3_12 header, one of the ports works. The other port only gives out power (my attached cell phone charges), but does not recognize connected devices. When I connect to the USB3_34 header, no devices are recognized.

Are there any BIOS settings that I should try? All devices are "enabled" in the UEFI, xHCI-Handoff is set to disabled

Are there any more trubleshooting steps that I should take? All the rear USB ports work fine.

Best regards,
Chris
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