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Gene-Z sound problem

paul878
Level 7
Hi all,

I have the Gene-z, today I plug the sound into to my stereo.
I keep getting static, pop, and buzzes, especially when I move the mouse or scroll.
If I plug in an external usb drive I could hear the drive spinning up through my speakers.

I could hear noises from my speaker if I hold down a key, any key on the keyboard.
There are just horrible amount of interferences pick up by the sound card, I have try the plug in the front and the back to no avail.

Asus advertised this board as having premium sound, X-Fi stuff.
RMA time???

regards,
paul
6,204 Views
9 REPLIES 9

HiVizMan
Level 40
Hi Mate

Can you check the sound with another device, like a headphone or some other speakers. There are a number of things that could cause the problem.

Could you also confirm which drivers you have installed for your sound device.


And sorry for the late reply was away yesterday.


Cheers
To help us help you - please provide as much information about your system and the problem as possible.

paul878
Level 7
The noise can be heard with headphone too.

puma99dk_
Level 9
if ur pc ain't directly connected to the powerplug in the wall than try to put only computer related things in ur 6-8 or how many holes ur power adapter has, bcs ino if u got a fan for like summer blowing it can get noises in ur electronic stuff.

HiVizMan
Level 40
Please change the Power lead to your PSU and if possible could you test with another PSU?

How close to a TV is your system?
To help us help you - please provide as much information about your system and the problem as possible.

I have the same problem too, I keep hearing buzzing sounds from my speakers, and the sounds seems to be affected my any action such as typing or moving the mouse.
i7-2700K @ 4.4 GHz
Maximus IV GENE-Z/GEN3
2x4GB Mushkin 996997 2133MHz 9-11-10-28
Gigabyte GTX580 3GB
1TB 7200RPM Samsung HD103SJ
Cooler Master Hyper 212 EVO
Cooler Master GX 750W Bronze
CM Storm Enforcer
Windows 7 Ultimate 64-bit SP1

paul878
Level 7
I have no TV or Fan in the room, I'll move the pc and plug it into another AC outlet and report back.

Spathi
Level 9
It usually means your motherboard or video card is not earthed properly.

Can happen case is painted or plastic/aluminum rather than steel.

http://rog.asus.com/forum/showthread.php?6476-High-Pitch-Sound&p=47099&viewfull=1#post47099

Also check the tip on fps towards the end. People crap on about fps all over, but really it just needs to match your screen, any higher is silly and can be damaging or at least make the noise.

There is also this problem with mp3's...
http://rog.asus.com/forum/archive/index.php/t-3891.html?

and for small speakers the bass can be too much (ignore the crossover comments, when I looked later I could not find crossover, so maybe I was dreaming)...
http://rog.asus.com/forum/archive/index.php/t-2981.html?

Also the front usb ports on cases needs to be quality. Many external fans controllers can cause problems with earth/RF loops, as they are usually pretty crappy even though they cost a fortune.

paul878
Level 7
I moved my video card to the first pcie slot, it seem to help somewhat.
Using the audio out connector in the back, I no longer get the buzzing noise when I scroll the mouse.
However I still get a low constant hummm from the speakers.

My case grounding is fine, I check with a multimeter.

I was using digital out and have never notice this problem, but my receiver die last week.

The hummming is noticeable and is annoying, I might have to get a external dac to resolved this.

Spathi
Level 9
The reason you can hear less noise is because the vid card is further away from the MB outputs. So this means that the current or EMF is going across or near the backplate of the MB. To try to fix this put a good shielded copper wire from the screw holding in the video card to a screw on the PSU. Then all the junk noise should preference this to the PC case.

You definitely want to use the 16x slot, as the other one will suck, so try and fix it.

(separate problem), but... If the receiver died then the OHMS/resistance of the speakers might be too low which puts stress on the receiver (all the extra current).

Make sure the low frequencies are not too much for the speakers... to do this you need to set the correct speaker setting in windows. If you tell windows you have surround with subwoofer and speakers are not really up to it then it might take a bit of tweaking.

It is not really truly grounding but the EMF from video cards that causes problems. To reduce problems you need to check everything is using the same power-point and reduce feedback loops.

For the speakers reduce the volume on the speakers and increase the volume from windows, might get rid of the hum for the same volume.

Try with headphones and switch between headphones and other speaker settings in windows and you will see what I mean... it is because the sound from the MB is good quality and the frequencies stress low ohm speakers, not the opposite... if the MB was poor quality you would not hear distortion as it would not bother with the low frqs.

Also (again not really related to your noise, but I always crap on) I don't know what the speakers are, but assuming it is a media server. If they are decent Yamaha or something then buy some proper connectors for the speaker wires where they go into the speakers (i.e. don't use bare wires. If they are not banana.. use speaker pins like these http://www.selbyacoustics.com.au/StoreFrontProfiles/deluxeSFshop.aspx?sid=1&sfid=74520&c=84100 These bent looking pins hang from the back of speakers that normally clamp wires, and although they seem weird and crappy actually make a good connection which avoids the crackle of wires moving... not your problem, I know, but good to know.

If you can't fix it then try a friends video card to see if that is the problem. Else blame the board or the speakers I suppose, short speak wires might help.. or just moving them. The PSU might also be causing the problem, but probably not likely.

Also, what case do you have?
One that is all steel with the PSU on the bottom (or left for desktop/media case) will give the best sound because then the earth does not pass near the backplate. Also make sure you used all screws, no connections are bypassing the rubber backing on the backplate and the vid card is screwed in. The CPU heatsink might also be creating an earth loop... google "earth loop".

http://en.wikipedia.org/wiki/Ground_loop_%28electricity%29