Frozen Time Clock in UEFI - The Fix

[Raja]

Is your motherboard suffering from the malady of a frozen time clock in UEFI?

If so try the following:

1) Reflash the latest UEFI, using EZ Flash 2 or USB BIOS flashback.

2) When the system POSTs, enter UEFI. Once in UEFI power down the motherboard. Keep the PSU attached and "on". Only the motherboard is powered off and in "standby". You will see the MB standby lights on (boards with start buttons onboard will be lit). Standby does not mean the board is actually running, standby means the board has power, but you have not pressed the power button to turn it on. Make sure the board is off before you go to the next step in this list. You will know if it is off because if you leave it for 5 seconds it should not POST~BOOT - this means it is in standby.



3) Clear CMOS (Clear RTC) for 10 seconds. This will clear the Management Engine.

4) Power up the system, enter UEFI, set the clock and then save and exit.

5) Update MEI driver to Version 9.5.14.1724 in the OS.









6 )Carry on using the system as normal.

The above steps should fix the issue.

-Raja

[CajunRon]

A word of caution. I tried to follow the directions in Raga's post but the following caused a problem

2) When the system POSTs, enter UEFI. Once in UEFI power down the motherboard. Keep the PSU attached and "on". Only the motherboard is powered off and in "standby". You will see the MB standby lights on.

Either I didn't know how to power down the motherboard (I just held down the power button on the system until the unit shutdown leaving lights on the motherboard) or this is not a good instruction for everyone. When I moved the Clear RTC button back to pins 1 and 2 the unit tried to start up on it's own and then shutdown and got into an endless loop (startup/shutdown). I had to pull the plug to get it out of the loop. I then could NOT get my system to turn back on at all. I had to turn ALL power off of the unit, clear the RTC again and then the unit turned on and seem to be working fine. I've got a Maximus VI Hero board.

[dave5477]

Thanks too from me Raja. A couple of days ago I did a clean install on a Z87 deluxe quad and ended up with a frozen UEFI clock. I tried a dozen things from advice on the web and then I finally found this forum and your thread. I almost didn't sign up but I'm so glad I did. I followed your steps to the letter and it worked!! The clock is up and running again. I love this Z87 MB but you guys get one demerit for building in this trap (smile). Thanks again.

[power013]

dave5477 wrote:
Thanks too from me Raja. A couple of days ago I did a clean install on a Z87 deluxe quad and ended up with a frozen UEFI clock. I tried a dozen things from advice on the web and then I finally found this forum and your thread. I almost didn't sign up but I'm so glad I did. I followed your steps to the letter and it worked!! The clock is up and running again. I love this Z87 MB but you guys get one demerit for building in this trap (smile). Thanks again.

you are luck dave cuz my z87 pro continue with the same frozen clock issue ,I followed all the instrctions here. i am feel very bad for this mobo , i hope raja come back soon with some news or I gonna send my mobo to RMA

[Samphire]

Hello Raja,

I seem to have the same problem the clock in the bios does not change, the motherboard is Asus maximus formula VI bios is 0903 which was supplied by scan computers as a pre overclocked bundle. When the board was first supplied i complained that they had installed the wrong bios for the board and at the time they assured me that it was correct.

The board has been fine for some 4 months since it was supplied however it has developed a problem with the clock this week
could you help please?

Best Regards Lee.

[XingFSXuser]

Hello i curious if back to 1301 from 1402 is possible? And it's won't make system unstable?

[Chino]

XingFSXuser wrote:
Hello i curious if back to 1301 from 1402 is possible? And it's won't make system unstable?

Yes, you can downgrade your BIOS using the USB BIOS Flashback procedure.

[XingFSXuser]

Chino wrote:
Yes, you can downgrade your BIOS using the USB BIOS Flashback procedure.

Cool ! Cherrs hahaha

[Dorosh]

Alright. I've been watching this thread, and this one for months now, hoping someone would give a solution to this problem.
I'm getting frustrated.
I own a Z87-Pro with the same issue. It's been doing the clock freeze since I bought it, but haven’t RMA's it because it's not going to fix the problem.
I don't understand how or why ASUS can't re-produce this problem. I'm almost positive it's in every z87 chipset. It's not showing up for everyone until overclocking - which points towards power issue (like some of us have pointed out).
Back when I started following this forum, I had BIOS 9**. Nothing worked to fix the issue. Finally, about two months ago, I never changed a thing, my clock never froze for almost two month. I then decided (stupidly it seems) to upgrade my BIOS to the most recent. Boom - first boot after the upgrade and setting my overclock settings, clock is frozen.
The only settings i've changed from default are: setting manual overclock - core multiplier sync - all set to 45 (base clk still 100), min and max cache is set to 44, and adaptive voltage set to 0 offset, and 1.33 overclock (so my total boosted voltage is @ 1.33). Also, I've saved these settings to a profile.
The last time (again yesterday) my clock froze was exactly the time my powered on my PC. So for you ASUS testers, get a 4770k processor, overclock it more than just a few hundred MHz (with similar settings as to what I have), and test powering it on and off while doing a small stress test in between. Do not stop this process until the clock freezes. I'll bet money you will see the problem arise. Of course I'm hoping you would try it on multiple boards as I could obviously be wrong about it being in every z87 chipset.
Why should you do this? Because This isn't the only forum i'm going to post on. I buy boards every few years and until this is fixed am not confident it won't be replicated in the future ASUS mobo's. I will have to buy another brand next time. I may be only one person, so that may not seem like a big loss, but I have a big voice in the IT world - ASUS, do you want a bad rep for quality? Considering this is what you boast about - I think you should be working harder to solve this issue.

As for having people ship you a "Frozen" board. Do a better job at enticing someone to send you a board. I personally can't as I cannot go any more than a few days without my PC, letter alone the months it could take to have the RMA process done.

[Praz]

Dorosh wrote:
I'm almost positive it's in every z87 chipset. It's not showing up for everyone until overclocking - which points towards power issue (like some of us have pointed out).

So for you ASUS testers, get a 4770k processor, overclock it more than just a few hundred MHz (with similar settings as to what I have), and test powering it on and off while doing a small stress test in between. Do not stop this process until the clock freezes. I'll bet money you will see the problem arise. Of course I'm hoping you would try it on multiple boards as I could obviously be wrong about it being in every z87 chipset.

As for having people ship you a "Frozen" board. Do a better job at enticing someone to send you a board. I personally can't as I cannot go any more than a few days without my PC, letter alone the months it could take to have the RMA process done.

Hello

Unfortunately you are wrong. Everyone trying to duplicate this issue is using every possible configuration. As for myself I heave tested the boards with all default settings, with both 16GB and 32GB of ram ranging in speed from 1600MHz to 2400MHz and 4770K CPUs up to 4800MHz. To date have not found a single issue.

As to your statement of not being able to ship the board to ASUS in the frozen state it is like many other responses in this thread as no more than a feeble excuse. It has been stated several times now that a replacement board would be cross shipped with ASUS paying for the shipping both way.

Personally I have tired of typing the same thing over and over again regarding this. Unless it is to offer a user needed support to actually ship their affected board to ASUS I will no longer be posting in these threads. Good luck to you and hopefully the cause of this issue will be found soon and a fix forthcoming.

[Dorosh]

Praz wrote:
Hello

Unfortunately you are wrong. Everyone trying to duplicate this issue is using every possible configuration. As for myself I heave tested the boards with all default settings, with both 16GB and 32GB of ram ranging in speed from 1600MHz to 2400MHz and 4770K CPUs up to 4800MHz. To date have not found a single issue.

As to your statement of not being able to ship the board to ASUS in the frozen state it is like many other responses in this thread as no more than a feeble excuse. It has been stated several times now that a replacement board would be cross shipped with ASUS paying for the shipping both way.

Personally I have tired of typing the same thing over and over again regarding this. Unless it is to offer a user needed support to actually ship their affected board to ASUS I will no longer be posting in these threads. Good luck to you and hopefully the cause of this issue will be found soon and a fix forthcoming.

Thanks for the quick reply.
All of these tests, have you tried booting and re-booting (completely shutting down) multiple times? I'm using windows 7 and it could be when windows syncs time?
Doing a search on the net, there are a lot of people having this issue will all kinds of z87 chipset boards.
Yes it is an excuse to not be able to send a board. It's a serious PITA to take everything apart when I'm already frustrated I have to pull my battery once a week. There has to be a better way...

I live in Canada, I don't suppose you have a link you can give me (or a thread page #) for the process of sending you a board from here in case I break down and decide it will be fun to disect my PC?