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Facing problems with HDD, anyone HELP!

chinoph
Level 7

‎10-15-2015 12:20 PM - last edited on ‎03-06-2024 01:48 AM by Community Admin

I'm new to the ASUS maximus VII family and i recently owned a Maximus VII hero for my PC build. When i assembled my PC and
connected all the parts carefully (because it costs heck a lot of money) and switched on, i couldn't install Windows on the HDD.
My motherboards BIOS detects the HDD but shows {WDC WD20EZRX-22D8PB0 (0MB)} and when i start to boot with a bootable disk
the HDD is not shown in the partion window of the installation window. I'm very scared to do anything ahead of this and want a
solution for this. If any one can HELP me please do.
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chinoph
Level 7
In response to chinoph

‎10-17-2015 11:38 AM

Yes the HDD is Bad guys, checked with installing my friends HDD and it shows both in BIOS and in Installing windows. Will try to contact the WD service centre nearby if they can fix it or replace.
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Nate152
Moderator

‎10-17-2015 05:10 AM

Contact the manufacturer of your drive and tell them the problem, they will replace it.

Let us know how another drive works.
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