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Does overclocking a ROG Mainboard void your warranty?

such_doge
Level 7
Hey,

maybe it's a stupid question to some, but I'm still going to ask it.

As you all know, ASUS caters especially to overclockers and enthusiasts with it's ROG product line.

I have a problem with a faulty mainboard bought less then half a year ago, and now my retailer tells me that the warranty may be void because I incraised the clock of my 4770k a little.
I simply can't believe this, since I always though those boards are meant to be used for OCing.
Unfortunately I didn't find any information regarding this in the ASUS FAQ and the live chat is unavailable at the moment.

Do any of you have experience you can share with me?

Ty.
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9 REPLIES 9

Puffnstuff
Level 10
You should just fill out the asus rma form and don't worry about what your retailer said. Asus builds these rog boards for ocing and has a warranty for a reason.
Asus ROG Crosshair VIII Hero Wi-Fi Gigabyte X570 Aorus Master, AMD 3900X, EVGA 360 aio, 32gb G.Skill Trident Z Neo, Samsung 970 Pro NVME 512gb, WD Black NVME 1 TB, Crucial MX500 2tb, Zotac GTX 1080 AMP!, EVGA Nu Audio, CM HAF 932

Costas
Level 10
such_doge wrote:
now my retailer tells me that the warranty may be void because I incraised the clock of my 4770k a little.


Sounds like your dealer has no idea...!

Overclocking cannot really damage the board especially if you only raised the clock frequency a little.

such_doge
Level 7
Thankss for your input guys, I sent my mainboard in for repairs 6 weeks ago, I think my dealer might be trying to mess with me.
He says overclocking means running the mainboard out of the official specifications and thus voids warranty.
Unfortunately I couldn't find any official ASUS statement confirming or disproving this.
I'll try the support again later.

Puffnstuff
Level 10
6 weeks ago is a very long time. Why would you send your mb to your retailer instead of asus?
Asus ROG Crosshair VIII Hero Wi-Fi Gigabyte X570 Aorus Master, AMD 3900X, EVGA 360 aio, 32gb G.Skill Trident Z Neo, Samsung 970 Pro NVME 512gb, WD Black NVME 1 TB, Crucial MX500 2tb, Zotac GTX 1080 AMP!, EVGA Nu Audio, CM HAF 932

such_doge
Level 7
@Puffnstuff where I live it is common to send a defective part to the retailer. He will then send you replacement from his stock immediately and you don't have to bother with RMA and such.
However this retailer seems a bit special.

Anyway, ASUS Support said that if a product is meant for overclocking, overclocking should NOT void the warranty. They were however unable to point me to an official statement from ASUS regarding such a matter 😞

Norcus
Level 8
The specifications usually relate to CPU or RAM. If you fry those two by exceeding specifications (most notably voltages) you may have to buy the replacements. In my experience both board and RAM manufacturers replace parts no questions asked if they are faulty. Never had a bad CPU.

Retailers always try to screw with you it seems. I rma'd 6 r9 290 so far. 4 of them the retailer tried to make a deal 'you can pick something from the store for 200 euro since that's the price of the card rma'. Obviously i didn't accept and after some threats they gave me new 290's. Anyway long story short. You are allowed to overclock. Even change the cooling of your gpu in some cases (you can ask for permission of the manufacturer). The rule globally is

Any change of factory settings will void your warranty. *

* unless the unit allows you to do this yourself with 'ASUS' provided software, or 'ASUS' advertises 'Overclocking ability'

Pi83 wrote:
Retailers always try to screw with you it seems. I rma'd 6 r9 290 so far. 4 of them the retailer tried to make a deal 'you can pick something from the store for 200 euro since that's the price of the card rma'. Obviously i didn't accept and after some threats they gave me new 290's. Anyway long story short. You are allowed to overclock. Even change the cooling of your gpu in some cases (you can ask for permission of the manufacturer). The rule globally is

Any change of factory settings will void your warranty. *

* unless the unit allows you to do this yourself with 'ASUS' provided software, or 'ASUS' advertises 'Overclocking ability'

Yes, but I think it is important to note that this is only valid for ASUS hardware. If you fry an Intel processor, Corsair RAM or a Gigabyte graphics card (random examples) using ASUS software, your warranty for those items are void.

Hashand
Level 7
Increasing the CPU clock by a tiny bit shouldn't damage the CPU, not even if it is an unstable OC. A damaged CPU wont damage the motherboard either. A CPU will die either by reaching 100c+ for a long time or if it's unstable in a long period with very high clocks. In this case your motherboard might have died because it was faulty/unstable from the manurfactor.