HateFly .. Welcome to ROG ..
If you purchased this from a retailer and there is time to return/exchange as defective DO SO IMMEDIATELY..
If the return is expired .. sigh .. register @
http://vip.asus.com (the official support site for Asus) and start
the RMA ..
PM (Private Messege) cl-scott with all information inclucing this post .. rma numbers .. incident numbers ect ..
as he may be able to expidite this for you ..
You may also update the bios to the latest .. if you have not done so .. (to a fat32 formated thumb drive if possible)
As a last note .. are you sure (i do not mean to offend .. this happens) there are no loose screws or stand offs behind
the motherboard ... sorry .. this can only be .. as you well know .. checked one way ... (take it out)
From the looks of it though ... I would go with option one if it is available to you ... and option 2 if not ..
of course ... there may be other ideas to follow below .. as there are many very talented magicians here ...
Best of Luck to you .. Please, Keep us posted.c.