Computer turns on and gets to Q Code 15 before restarting.

[iamleap]

I need help with this issue (I have a Maximus VII Hero). My computer will start up and get to Q Code 15 before shutting off and starting back up. The whole process lasts about two seconds. It goes from code 00->13->15 at which point it will turn off and restart. During this time the CPU led does light up briefly and is red. I'm hoping this is not a motherboard issue as this motherboard has given me nothing but problems since I got it and this current one is my 4th replacement. I've built this computer and have had it for a little more than 6 months now. All of the replacements for the motherboard I got within the first month. This issue just occurred randomly after shutting off my computer one night. I tried to turn it on in the morning and the error started happening. Any help would be appreciated. Thanks in advance.

Edit: I forgot to add that while my computer was running if I tried to restart the computer would hang 50% of the time after restarting and I would get a black screen and would have to manually reset the computer. Also I could the CPU be the problem? Everything was functioning fine before.

[Puffnstuff]

I would look for damaged traces around the cpu socket just to make sure that isn't part of the problem.

[Nate152]

You do have the standoffs installed correct? You might want to use some rubber washers or whatever came with your case when mounting your motherboard.

[iamleap]

I would look for damaged traces around the cpu socket just to make sure that isn't part of the problem.

I got another replacement motherboard as the last one I had was also defective I just put up with it because going through 4 boards is a PITA.

You do have the standoffs installed correct? You might want to use some rubber washers or whatever came with your case when mounting your motherboard.

I do have them installed. They were preinstalled with the case. I just bought another of the same case and everything is just peachy now. For some reason having it in the old case was short circuiting something I guess. The new case doesn't have these problems (replacement is same model case).


I still have another problem that arises that is still happening even with the replacement hardware. The problem is that my computer will randomly stop recognizing hard drives. Ex: My computer randomly BSOD because it stops detecting my SSD and I have to reboot a few times for it to show back up in the BIOS and reset it as the boot device, or it stops recognizing one of my storage hard drives. For the BSOD on average it happened about once every two weeks. With the storage hard drives it can happen randomly during heavy activity or just plain idling. I'm pretty sure it isn't a HDD issue because it is happening to all of my drives not just a certain one.

Lastly, sorry for the late updates to the thread. I've been busy with work lately and haven't had time to reassemble my computer using the replacement parts I ordered.

[MeanMachine]

Hi iamleap.., I assume your still testing outside your case?
Any failing drives could cause a BSOD. Try with just your SSD installed, set Boot priority to SSD and check the drive is recognized in Bios and configured correctly. If ok then do a chkdsk on your HDDs.

[MeanMachine]

Hi iamleap.., I assume your still testing outside your case?
Any failing drives could cause a BSOD. Try with just your SSD installed, set Boot priority to SSD and check the drive is recognized in Bios and configured correctly. If ok then do a chkdsk on your HDDs.

Also whilst in BIOS check to see if all voltages are within tolerances. Possibly a bad 5V or 12V rail could effect all attached devices and maybe your PSU is the problem.

[chevy350]

Been having this same issue since I bought the board, found out that if I set Internal PLL Overvoltage to auto it boots fine, when I enable it code 15 every time.