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BUrned chips

abaka
Level 7
Hi,

I bought an Asus Crosshair V Formula from Amazon.com, 2-3 months ago.

I was out of country and i had the chance of giving it a try for the first time last week.
Due to voltage problems, my 2 chips were burned(i think). (sata and sound chips i presume)
Mobo doesn't power on when power button is pressed. Fans are not spinning either. Two chips I mentioned earlier gets overheated even in standby mode.(Power plugged in, button not pressed).

Will it be deemed user induced damage ? I wonder if my warranty is out now ?

Thanks in advance.

Note : In attachment, I rectangled the chips get overheated.
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1 REPLY 1

bikeman
Level 7
I suggest you contact ASUS Customer Service Center.
http://support.asus.com/hotlines.aspx?SLanguage=en