07-10-2020 03:13 PM - last edited on 03-05-2024 07:52 PM by ROGBot
07-10-2020 05:43 PM
07-10-2020 07:34 PM
GObonzo wrote:
could be a low quality PSU that is not functioning correctly or just cannot handle the load. could be a bad CPU or bad motherboard so the system just cannot start. could be the system is just not setup correctly; wiring, etc.
could be many things.
with this board if you cannot enter the BIOS or Windows, you cannot update it.
if there is a friend or family member with a similar setup, try the CPU in that system and see if it functions and vice versa.
also this board states, "Designed exclusively for 8th generation Intel Core processors", while the 9400F is a 9th gen.
verify on the motherboard product support page that it does support this processor.
post images here directly in the thread of the motherboard and it's current setup.
07-10-2020 08:22 PM
07-12-2020 01:09 PM
GObonzo wrote:
one thing i would definitely check up on is what the motherboard's red warning light alludes to. the user manual or motherboard product support page should have a list of possibilities, though you may need to contact a support rep for this information.
my Z370 has a stupid greenish-blue light that shines just to let you know everything is working correctly, i just covered it up. this red light could be something on those lines, but red usually means an error.
also have you tested the PSU to verify that it functions correctly in a known working system? or the CPU?
things fail, sometimes for unknown reason. doesn't really mean much that it worked in the past.
and what is the mobile picture? is it an ASUS app or ASUS webpage showing the compatibility options for this particular motherboard?
07-12-2020 05:29 PM
ClouD3d wrote:
...The computer was working properly and he turned it off normally and the next day this problem began...
GObonzo wrote:since things appear to be installed correctly;
...things fail, sometimes for unknown reason. doesn't really mean much that it worked in the past...
ClouD3d wrote:so you have actually tested it in a known functioning system?
...the PSU works just fine.
07-13-2020 12:22 PM
GObonzo wrote:
since things appear to be installed correctly;
it could be any main component in the chain of devices that has burned out at any given time whether due to cheap manufacturing, user error, or just bad luck.
without testing individual devices separately it is impossible to determine what has failed. memory, CPU, PSU, and motherboard would all need to be tested in another system that you know functions properly. or would need to be replaced separately by known working parts one at a time until the system works properly again.
so you have actually tested it in a known functioning system?
07-18-2020 11:58 AM
ClouD3d wrote:
We tested the PSU, the RAM and the Graphic Card on my computer and they still work just fine...
We need to test the Processor (which was bought brand new just 3 months ago) and the motherboard...
I really think It is the BIOS because He is having the same trouble that I had with my old CrossbladeRanger but the problem with this B360 is
that you told me that we cannot load the bios without the button that my old motherboard had :/.
this was my post when I had this same problem
https://rog.asus.com/forum/showthread.php?104482-Crossblade-Ranger-not-booting-no-video&p=732614#pos...