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ASUS Z690 hero issues

magucas
Level 7

Hello!

 

I have a computer that has the specs below. 

  • Intel 12900k
  • ROG Z690 MAXIMUS HERO
  • ASUS ROG STRIX 2080TI
  • Corsair Dominator Platinum RGB 32 GB (16x2) 

I have unstabillity when turning on AI OC & XMP profile to 1 or 2 and setting the MHZ to 6200. For me to run into no issues while playing PUBG, CSGO or just browising online i have to have default optimized settings. 

 

I have new newest bios version. this issue has been going on for a solid year. all drivers are up to date.

 

when i view my "Event veiwer" i can see some view crital errors and other light ones. 

 

EV Error nr3 .png

 

EV Error nr2.png

 

EV Error nr1.png

 Help would be amazing since i just want a well run pc with what ive paid for. 

549 Views
3 REPLIES 3

Silent_Scone
Super Moderator

Hello,

Can you list the memory kit part number?

You'll need to remove AI OC first and establish memory stability.

1. Clear the CMOS
2. Set XMP II, reboot
3. Renter the UEFI, navigate to tools and run Memtest86+

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

I have done that, what else would you like me to do? MEMTEST 86 doesnt show any errors.

When it comes to memory kit part, idk what that is so here is the link on where i bought it: https://www.komplett.no/product/1206476/datautstyr/pc-komponenter/minnebrikker/corsair-dominator-pla...

I acutally had one error on the ram when i did those steps and put XMP2 and ran memtest86 via bios. 

memetest86.jpg

 

found recently out that my z690 hero motherbords were one of those infected in production fail so i am getting a new one sent out to me as we speak. hopefully when i swap them out my computer will work normal. 

issue im referring to is: https://www.asus.com/news/7j7c6msdnc0xvcxw/ and https://overclock3d.net/news/cpu_mainboard/asus_rog_z690_hero_recall_is_old_news_-_here_are_the_fact....