Showing results for 
Search instead for 
Did you mean: 

ASUS TUF Z370 PLUS Gaming USB 3.1 Generation 2 and USB-C question

Level 9
Hello everybody

I have a question about this motherboard. When running extension cable from the USB-C port the device connected to the extension cable won't recognize my device and constantly is stuck in a loop recognizing not recognizing (when the device is directly inserted in USB-C port there is no problem whatsoever). My extension cable is 1m long and it's USB-C Male to Female, when the extension cable for USB 2.0 (also 1m) is plugged with my device on USB 2.0 port there are no problems. The cable is good since I tested it on other computer and my mobile phone with the device. Does anybody know how to solve this problem?

P.S: The motherboards BIOS is the latest, and the latest drivers of ASMedia are installed.

Level 9

Even after updating to the latest BIOS still the same!