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Asus Maximus VII Ranger sound issues (buzzing in game, clicking noises etc.)

Amdir
Level 7
Hello,

I have an Asus Maximus VII Ranger motherboard. Intel iy 4790K CPU, Asus GTX 980 Strix, 16 gb DDR3 Kingston HyperX Fury at 1333mhz and Windows 7 64 bit.

While in game I hear a constant buzzing in the background, depending on the game it's louder or lower. For instance I notise it in Shadow of Modor when I mute my sound, but in Titanfall I can hear it almost all the time.

Also while just using Windows normally, the sound pops and clicks when the sound has been silent and then a sound starts. Very frustrating if I am chatting and it pops everytime someone sends a message while I am not listening to music.

Any ideas how to fix this? Thanks!
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8 REPLIES 8

Amdir
Level 7
Bump

TheNerdBench
Level 10
The sound problems...do they exist when playing audio through the speakers, the headphones or both?

BTW: when did you first notice this problem?

If you could do the following just to rule out the obvious 🙂

1) plug a set of headphones into the the headphone jack on the front of the computer case
2) I will assume that the speakers are connected to the green (?) speaker output

If you are only picking up the popping noises on item 1 then I would suspect a HD Audio problem on the motherboard
If you are only picking up the popping noises on item 2 then I would suspect a issue with the speaker connection on the back panel
If both options have the popping noise issues it could be one of the following
- defective audio chip or supporting component (coupling capacitor)
- driver issue (may want to uninstall the existing driver and re-install an updated drive)
- small chance but there may be something in your existing OS install causing problems...maybe try a basic install on a spare hard drive
- also a Power Supply may cause problems like this but that would be a vary rare issue

Post back your findings or thoughts
I

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Hello,

1) I have tried both but the buzzing doesn't go completely away, even if it is a lot less when I plug the headphones in the backpanel.
2) Yes I have the speakers in the rear and headphones in front. The popping noises are both in speakers and headphones, but the buzzing is a bit less with headphones rear.

I tried uninstalling the Asus driver and the noises went away, but then the computer wont recognize my headphones when I plug them in the frontpanel.

Any ideas? Thanks for your thoughts!

TheNerdBench wrote:
The sound problems...do they exist when playing audio through the speakers, the headphones or both?

BTW: when did you first notice this problem?

If you could do the following just to rule out the obvious 🙂

1) plug a set of headphones into the the headphone jack on the front of the computer case
2) I will assume that the speakers are connected to the green (?) speaker output

If you are only picking up the popping noises on item 1 then I would suspect a HD Audio problem on the motherboard
If you are only picking up the popping noises on item 2 then I would suspect a issue with the speaker connection on the back panel
If both options have the popping noise issues it could be one of the following
- defective audio chip or supporting component (coupling capacitor)
- driver issue (may want to uninstall the existing driver and re-install an updated drive)
- small chance but there may be something in your existing OS install causing problems...maybe try a basic install on a spare hard drive
- also a Power Supply may cause problems like this but that would be a vary rare issue

Post back your findings or thoughts
I

PaulGregg
Level 7
Sounds like the same problem I have wih my HeroVII.
See here: http://rog.asus.com/forum/showthread.php?53864-Audio-buzzing-on-Maximus-Hero-VII

I think it is a problem on the motherboard. One thing you could try: on google maps if you pan the map, so you hear a faint buzzing as I do? I definately think there is an issue with these boards and the HD Audio output.

I don't hear anything on google maps. My buzzing only appears in-game, and then there's the popping noises.

PaulGregg wrote:
Sounds like the same problem I have wih my HeroVII.
See here: http://rog.asus.com/forum/showthread.php?53864-Audio-buzzing-on-Maximus-Hero-VII

I think it is a problem on the motherboard. One thing you could try: on google maps if you pan the map, so you hear a faint buzzing as I do? I definately think there is an issue with these boards and the HD Audio output.

I kept experimenting.

I uninstalled all Realtek/Asus drivers and had Windows install it's own drivers. No popping or clicking anymore. When I have my headphones plugged in back, no hissing or buzzing in-game. If I plug them in the front panel then I hear a faint buzzing in-game. I guess the front panel is badly shielded?

Also, seems like the drivers have some problems in this case?

There are massive audio issues with these boards. With the realtec driver I have terrible static coming from my front audio jack so I am stuck using stock Windows drivers. I also have no audio on the right channel from the rear jack and these forums have been utterly useless. I hope you find a fix!

mate same issue here, and worst part i'm it guy, so i even went few steps ahead, reinstall system, try on virtual machine, separated intel/nvidia and realtek drivers........... nothing helps in my case it's left channel on rear jack. Even opened a new post on that issue nobody and literally nobody gives a sh*t. And funny thing asus support neither so yeah great way to solve issues, OH AND ASUS if you read it providing each two months new drivers DOES NOT RESOLVE ISSUE!!!!!!!!