I would greatly appreciate some insight on how to get my (4) Asmedia USB 3.1 Gen 1ports to recognize USB 3.1 external hard drives. Here's the problem...they recognize/load flash drives and USB 2.0 external hard drives, but they fail to load anything USB 3.0/3.1 that they were designed for.
Specifically, they fail to load my brand new Samsung T5 external drive and also fails with the WD MyPassport, both are 1TB in size. Nothing shows up in Disk Management either. Everything looks good in the BIOS, the same external drives work fine in all the USB 2.0 ports. How can they work just fine with USB 2.0 devices but not 3.0/3.1 devices?