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RTX 30 Series Cards - Corsair ICUE Plugin broken

flex9090
Level 7
hey guys!

since the last Bios update of my ROG STRIX RTX 3070 OC i can't control my graphics card in Corsair ICUE anymore.
Since the update i can select 10 individual LEDs in ICUE (before the whole card showed up as 1 LED) but when i select every single LED only the right side of the Graphicscard RGB lights up and the rest bugs out and stays black.
I noticed multiple people on the internet having the problem.

-> https://www.reddit.com/r/ASUS/comments/ml4sh2/help_only_half_of_the_rgb_works_on_icue_software/
-> https://www.reddit.com/r/ASUS/comments/mjb5vu/only_half_the_led_strip_shows_up/

All claiming that it worked fine before the update. Maybe one of you has a fix or it can be passed trough to the development team.

Im happy for any help!
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7 REPLIES 7

BigJohnny
Level 13
Did you save the previous BIOS? if so flash it back.

No sadly not.
Also at the moment of the Update trough armory crate i did not look closely if there was a update other than the BIOS update.
I expect its not primarily the bios itself but the updated Asus ICUE Plugin. ICUE tells me the Plugin is updated to Version 1.2.2.0
Really dont know what to do anymore

Same here. Wait for new updates

HK-47
Level 10
Have you tried Jacknet rgb synchronization software? I used it awhile ago before I put a waterblock on my gpu.

https://rgbsync.com/
-Desktop-
Asus Crosshair VIII Dark Hero / AMD 5800x / 32GB Corsair Dominator Platinum RBG (CMT32GX4M4C3600C18) @ 3800 /2x Sabrent 1TB Rocket NVMe 4.0 (Raid 0)/ 1x Samsung 860 Evo SSD / Corsair AX1200 PSU / ASUS Strix Helios Case / Corsair HydroX Custom Loop D5, CX7, XG7 420+280 Rad/ Asus Strix 3090 / Asus PG35VQ Ultrawide Monitor / Corsair Commander PRO 3x ql120, 4x ql140 fans / Edifier 1850DB Speakers + T5 Sub /
Asus Theta 7.1 Headset

Had a look on it. Looks great but sadly ASUS RTX 30 Series cards are not yet supported in JacknetRGB.
Maybe at some Point, but im gonna try it out on my girlfriends PC she is only using LL120's, Light Strips and a ROG Strix 1060.
Should be working on her PC

Bumping this because it's absurd for this to still be broken two months later. I specifically bought ASUS products with my Corsair stuff because of the RGB compatibility. In January/February the motherboard RGB control was broken and remained that way for about two months and then a month later someone breaks the RGB on current flagship cards and we have to wait two months with no fix and no way to roll back.

jeah i also cannot understand that. Buying a product for much money and no one cares after getting your money.

people at reddit and corsair forums are also enraged after this time. Still no one cares