Rog 4090 strix stuttering in all games

[Kayaba]

I bought asus strix 4090 graphics card on march 2024 it worked good at that time but after 3months iam getting stuttering in every game when the card was new my temps were core 69c, memory 76c and hotspot below 83c at full 500watt load but now at same 500watt load card is reaching core 77c, memory 78c and hotspot 100c and in hwinfo it shows thermal limit 84c and i too saw when the gpu cross 84c hotspot the gpu core clock reduces from 2760mhz to 2755mhz.

I tried everything changed psu, Ram reinstalled fresh windows and tried windows 11, windows 10 my cpu is 13600k it is not the one causing stuttering because i have 6800xt gpu I tried with that gpu no stuttering in any game that i play but with 4090 getting so much stuttering also tried old nvida drives and latest drivers but still getting stuttering don’t know what to do should i rma or what.

”I used DDU and selected clean install when swapping gpu to test stuttering dont tell that amd drivers causing it i removed amd drives with Display Driver Uninstaller DDU”

[Silent_Scone]

Hi @Kayaba,

I doubt the stuttering is caused by the elevated temperatures. Have you tried checking DCP latency with a tool such as latencymon?

Please list all system specs. I'd recommend clearing the CMOS and disabling any XMP/EXPO overclocking to rule out memory instability.

[Kayaba]

Yes i tried latency mon it basically it shows high dcp latency when core parking is turned on once the core parking is off it shows less latency that didn’t solved my problem as when gaming windows automatically unparks the cpu cores.

Tired disabling E- Cores in bios didn’t solved the problem

Turned off xmp and checked didn’t solved the stuttering issue

Tried old and new drivers same stuttering issue

updated motherboard bios to latest version reseted cmos and bios settings number of times reinstalled windows 

But only thing that is with 6800xt gpu it won’t stutter 

My System Specs:

Cpu: 13600k

Motherboard: Asus z790m ddr4

Ram: 3600 CL16

Gpu: asus 4090 strix 

Psu: Msi 1000watt gold atx 3.0

Storage : Crucial T500 gen4 1Tb, crucial p3 plus 1tb

[Kayaba]

Even getting stutters when playing lighter games that consumes lower watts temp would be under control.

No idea why its stuttering bought it by paying premium price but this is happening and when I messaged customer support they are asking is stuttering happening due to you accidentally damaged gpu why would I damage my gpu that i paid Rs.2,25,000 which is 2,690$ us dollars

[Silent_Scone]

Could be quite a few things...

Have you tried removing all USB devices from the rear and front I/O? Make sure you're not running multiple polling tools, perhaps uninstall all of them. (HWINFO, GPUTWEAKIII, Afterburner, etc).

[Kayaba]

No usb devices connected only mouse and keyboard i even bought new mouse and keyboard thinking it solves but didn’t.

Completely removed the usb 3.0 and 2.0 which is used by the cabinet ports, i disabled core parking completely all my cores are unparked, completely uninstalled hwinfo,Asus Gpu tweak and after burner didn’t solved the problem 

[Silent_Scone]

Are you using any form of GPU riser cable?

Please ensure you're using VBIOS 2.1

[Kayaba]

Yes I updated to VBIOS 2.1 when i got the gpu and iam not using any pcie raiser cable, and the gpu is running at pcie 4.0 but don’t know why it is stuttering i tested with my 6800xt and also with my friends 3080 no stuttering occurred.

[Kayaba]

And the worst decision i made is to buy a gpu ASUS , I should have gone with gigabyte gaming oc I would have also saved 450$. 
I thought asus was good with customer service but when I went to service centre and complained about high hotspot temps and stuttering they kept my gpu for 20days and said 105-110c your card is under spec and we didn’t saw any stuttering in our tests what kind of reply is that I couldn’t believe my self when i got the gpu the hotspot was under 84c now it is hitting above 101c it is clearly asus problem and mainly the core clock reduces when the hotspot hits 84c I contacted nvidia and also saw my core clocks when the hotspot crosses 84c 150mhz clock will reduce is that under spec?

[Silent_Scone]

As you're from India I'm going to assume your ambient is fairly high. I don't think the brand has any direct relevance here. The Strix has one of the best aircoolers on the market.

Within 110C hotspot is considered within spec. What temperatures do you see on edge/hotspot when running 3DMark Steel Nomad?

Run the benchmark and show the recorded temperature in HWINFO.

Note this is on an EKWB water-block on Thermal Grizzly Kyronaught Extreme (RTX 4090 TUF)

Stock PT 100%
22c ambient
26c water

PT 133%
Core 285+
Mem 1800+