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Reference 1080 Random Black Screen

wuping
Level 7
Hey guys,

All 4 of my 4k monitors randomly loose signal and goes to black screen. I know the computer didn't crash because I can still hear the audio. At first I thought it was my overclock, so I removed it completely. After removing the overclock and rebooting after awhile I would still get the black screen. It doesn't seem to be link to playing a particular game because it happens when I'm watching Youtube videos as well. Next thing I checked was my GPU temps, and they were fine. Gaming at full load it didn't go above 40c (water cooled). I don't know what prompted me to do this but I touched my backplate when I got another black screen and the area where the VRM was is extremely hot. I touched the area where the core is located and it was warm, so I'm thinking the VRM is overheating. Thinking that maybe the water block isn't seated properly I reseated it and tried again with the same results. I reinstalled the air cooler, same results. I have the latest drives installed. Anyone else having this issue and what do you guys think?

specs:
4x Acer XB280HK 4k Monitor
X99 Deluxe II
Intel 5930k
32GB Corsair Ram
Intel 750 1.2 TB PCI-E SSD
2x 1TB Samsung 840 Evo Raid 0
2x 500 GB Samsung 850 Evo Raid 0
1x Asus Reference 1080 @ 2052 Mem @ 5500
1x Gigabyte Reference 1080 Core @2052 Mem @ 5500(not experiencing a problem)
Crosair AX1200I Power supply
2,850 Views
4 REPLIES 4

ZandathraX
Level 7
Hi,

I have the same problem and the problem is windows 10 anniversary 😞

with build 1511 is ok 😞

I noticed the same issue but a complete shutdown of my computer then the computer would restart indicating overclocked failed even on default settings (No overclock). I also had updated to the latest rampage bios 3301 at the same time as updating my NVidia drivers big mistake. As it made it more difficult to narrow problem.

Windows event viewer was showing Critical error Kernel- power (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)

Was thinking my CPU was shot or my Power supply was faulty.

What I did to resolve the problem (been running for 5 hours playing games)

I suspect the last few NVidia drivers must have been causing the in the issue the last 2 drivers for sure; version 375.70 and 375.63.


0> Used AIDA64 extreme utility and stressed tested for 2mins each, CPU CACHE, RAM, VIDEO CARD no crashes. Go and play my game Battlefield 4 crashes computer shuts down any where from 10 secs after loading to 2 hours.
1>I first rolled back my bios to 2001, default setting no overclocking, as I thought it was the updated bios 3301). Issue persisted.
2>Used DDU (NVidia driver uninstaller) Guru 3d has a link to the latest ver.
3> Installed Nvidia drivers 368.81
4> Tested playing Battlefield 4 (3 hours) no crashes.
5> Went back and did my overclocking again played game for (2 hours) no crashing. Ill report back and leave my system alone if issue comes back, if it does it may be something else but all good so far.

O/S windows 10 (latest updates installed)

water cooled with Corsair H100i
Rampage V extreme (version 1)
CPU- 5930K (currently running at 4.1)
RAM- Hyper X (3000 MHz) currently only running at 2400 MHz
Hard drives- (2) 240gb ea: Samsung evo 840 in RAID 0 config.
Sound card -Creative SB X-fi
Video Card- GTX 690 (uefi bios) overclocked to 1100 MHz each.
Power supply- 1000 watts Corsair.

I apologize for long reply however I wanted to be as detailed as possible in hopes it may help someone else.

Strikez wrote:
I noticed the same issue but a complete shutdown of my computer then the computer would restart indicating overclocked failed even on default settings (No overclock). I also had updated to the latest rampage bios 3301 at the same time as updating my NVidia drivers big mistake. As it made it more difficult to narrow problem.

Windows event viewer was showing Critical error Kernel- power (The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)

Was thinking my CPU was shot or my Power supply was faulty.

What I did to resolve the problem (been running for 5 hours playing games)

I suspect the last few NVidia drivers must have been causing the in the issue the last 2 drivers for sure; version 375.70 and 375.63.


0> Used AIDA64 extreme utility and stressed tested for 2mins each, CPU CACHE, RAM, VIDEO CARD no crashes. Go and play my game Battlefield 4 crashes computer shuts down any where from 10 secs after loading to 2 hours.
1>I first rolled back my bios to 2001, default setting no overclocking, as I thought it was the updated bios 3301). Issue persisted.
2>Used DDU (NVidia driver uninstaller) Guru 3d has a link to the latest ver.
3> Installed Nvidia drivers 368.81
4> Tested playing Battlefield 4 (3 hours) no crashes.
5> Went back and did my overclocking again played game for (2 hours) no crashing. Ill report back and leave my system alone if issue comes back, if it does it may be something else but all good so far.

O/S windows 10 (latest updates installed)

water cooled with Corsair H100i
Rampage V extreme (version 1)
CPU- 5930K (currently running at 4.1)
RAM- Hyper X (3000 MHz) currently only running at 2400 MHz
Hard drives- (2) 240gb ea: Samsung evo 840 in RAID 0 config.
Sound card -Creative SB X-fi
Video Card- GTX 690 (uefi bios) overclocked to 1100 MHz each.
Power supply- 1000 watts Corsair.

I apologize for long reply however I wanted to be as detailed as possible in hopes it may help someone else.


Look forward to see your results, I'm starting to think it's a driver issue as well

My issue is now fixed figured out it was my GTX 690 failing. My parts came in and first replaced my video card with EVGA 1080 ti and all my crashing issues gone. So I don't need to replace power supply I ordered. Hope you resolve your issue.