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Random disconnect/black screen

TattieBoJangle
Level 7

Hi i have just purchased the ROG Astral GeForce RTX™ 5080 16GB GDDR7 OC Edition and i keep getting an issue where the screen will go black for a few seconds then back on as if it is disconnecting and reconnecting i have formatted my pc installed the latest drivers changed my display cables even a new monitor, nothing seems to fix this issue, does anyone know how to fix it or should i send it back for a refund.

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1 REPLY 1

Cinek0002
Level 7

Do you have no signal on your monitor or just a black screen? If it's 2 disable g sync in the NVIDIA control panel