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MSI RTX 4070 Super DisplayPort issue

vortex1
Level 10

I have an MSI RTX 4070 Super plugged into an Asus Z790-H motherboard. I have found that when the 4070 has an HDMI cable plugged in linked to my monitor - the motherboard Q-LED indicator for VGA turns off after booting, indicating it's ok. However, if I plug in a DisplayPort cable the motherboard Q-LED indicator for VGA stays on solid white, indicating an error.

This might indicate that it's just a DisplayPort config issue, rather than any faulty hardware.

I downloaded and ran 'NVIDIA_DisplayPort_Firmware_Updater_1.1-x64.exe', but that stated this update did not apply to my GPU.
I re-installed the GPU driver from the GeForce Experience app, still same issue.

I'm not sure what to try next..??

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)
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1 ACCEPTED SOLUTION

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This seems to be working:

https://www.youtube.com/watch?v=wYiT0INNyIw

Apparently the monitor has to be left on standby. Stupid situation tho.

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

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6 REPLIES 6

vortex1
Level 10

UPDATE: I didn't have Nvidia Control Panel initialized, so I started it for the first time and the white Q-LED Indicator light stayed off (like it was when the HDMI cable was plugged in). I rebooted the PC to check, and it's still off.

I hope this has fixed the issue.

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

That did not work - the white VGA mobo light is still on constant.

Any ideas what I can do? I imagine it would be the same whatever DisplayPort cable I use.

 

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

This is the cable I'm using. Is it the wrong standard? I have a feeling I need to get a lower spec one:

Newlink 2m Certified DisplayPort V1.4 Cable

This high performance DisplayPort v1.4 (HBR3) certified cable solution for 4K UHD and 8K DisplayPort equipped devices and are ideal for professional graphics applications or high resolution gaming monitors. Approved by VESA for use with 8k@60Hz equipment. 8K has a resolution of 7680 x 4320 and is also known as 4320p and Super Ultra High Definition (SUHD).


Features


• Bandwidth up to 32.4Gbps.
• Resolution up to 8k x 4k@60Hz or 4k@120Hz.
• Support Multi-Stream Transport.
• Support Dynamic HDR.
• VESA Approved.
• DP v1.4 compliant.
• 32AWG.
• Certified Cable.

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

Put the HDMI cable back in and the white VGA light has gone out again.

 

Any help appreciated.

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

This is my monitor's spec: DisplayPort v1.2 x 1

This is my GPU's spec: DisplayPort x 3 (v1.4a)

 

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)

This seems to be working:

https://www.youtube.com/watch?v=wYiT0INNyIw

Apparently the monitor has to be left on standby. Stupid situation tho.

Asus Products: Z790-E II motherboard ; VG259QM & XG259QNS monitors; Rog Carnyx mic.
Other: Intel Core i7-14700K; Deepcool Mystique 360 AIO; MSI GeForce RTX 4070 SUPER 12G VENTUS 2X OC; 64GB Corsair Dominator Platinum RGB RAM; 4x 2TB PCIe 4.0 SSD's (Seagate Firecuda 530; Samsung 990 Pro, Kingston Fury Renegade; WD Black SN850X); NZXT H7 Flow RGB case; 1200W Antec HCG1200 Pro Platinum ATX 3.1 PSU; AVerMedia GC575 Live Gamer 4K 2.1: AVerMedia PW515 4K Ultra HD..

>Personal YouTube Page: https://www.youtube.com/@v0rtex1-86 (Halo Infinite & eFootball 2024)