08-28-2023 04:28 PM
Hi,
I recently bought an Asus gaming notebook (ROG Flow X16) from you. On this was a trial version of McAfee preinstalled (bloatware in my opinion). After the trial expired, I removed the software and switched to Microsoft Defender.
Since then, however, the automatic change of the GPU seems to be blocked by MicrosoftSecurityApp.exe.
I am honestly a little disappointed that you sell the device with bloatware and then it comes to problems when using without it. But now I can not change that. I ask for info on what settings need to be made to get the automatic switch working again. Reinstalling McAfee is not an option for me.
Please see also attached screenshot.
TIA for support