GTX1080 with Code 43 error - new ROG G20CB

[JagrBombss]

- GTX1080 video driver won't install. (CODE 43)
- Audio driver is installed on device manager but on the bottom right of my task bar, there is an X through it. In my second picture it detects a problem.
- having an issue with all updates (drivers, OS and etc) takes multiple times but i finally got them installed.
- i downloaded malwarebytes to see if it's malware but no
- i used System File Checker tool (SFC/scannow function) to see if I have corrupted files. Nothing was found
- I reinstalled windows 10 from scratch via media creation tool, ISO image on usb

In picture 1 you can see all the pink dots/pixels artifacts which is not from the monitor. This PC is brand new, I literally just turned it on for the first time Jan 26th. Everything was running perfectly fine except when I got home 1 day everything stopped working like a got a virus/malware. But I have cleaned my computer so good that it can't be malware.
- The GTX 1080 has Code 43 problems
- Updated BIOS using ASUS’ Command Centre
- I used DDU to uninstall all nVidia drivers and installed multiple versions to see if it wasn’t just the latest version that was messed up.
- Tried turning it off and unplugging and holding the power button for 5min “to get rid of the static electricity build up”


I really don't want to take it back because i physically bought it in the US from a small store (i'm from canada) and I really don't want to RMA it and get a refurbished one from ASUS so i'm hoping I can fix it via software

[Nate152]

Hi JagrBombss

Try reseating your gpu and the pcie power cables.

[JagrBombss]

Nate152 wrote:
Hi JagrBombss

Try reseating your gpu and the pcie power cables.

Thank you so much for replying!!

Wouldn't that void my manufacturing warranty with ASUS though?

PC noob sorry

[Nate152]

That's a good question and from what I've been reading opening the case does void the warranty.

Since this seems to be the case you might want to contact Asus tech support and see what they suggest.

[JagrBombss]

Nate152 wrote:
That's a good question and from what I've been reading opening the case does void the warranty.

Since this seems to be the case you might want to contact asus tech support and see what they suggest.

Thanks, I'm going to call them up tonight and report back. I do really like the reseating suggestion.

I'm also going to see if I can get an authorized ASUS dealer (BestBuy for example) to reseat it without voiding the manufacturing warranty. For such an easy thing to do, I'm hoping that will be the case. I don't want to get a refurbished PC for a new PC i bought for $2500usd; sending it back just to get the GPU reseated. I've had terrible service with ASUS in the past.