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GPU and Monitor not Detectet...

xShari
Level 8

Hello,

I am experiencing issues with Asus Armoury Crate. The Dashboard only displays my motherboard (ROG Strix X670E-A Gaming WiFi). When I click on Motherboard Settings, I receive an error message stating "An error occurred on the device page (H-2004)." While the Devices section shows my motherboard, it fails to detect my ASUS monitor (ROG XG279Q) connected through DisplayPort or my graphics card (ASUS TUF GeForce RTX 5070 Ti OC Edition).

xShari_2-1742994049929.png

xShari_3-1742994064549.png

xShari_1-1742994027667.png

Both my software (Version 6.1.13.0) and all devices are updated to their latest versions.

xShari_0-1742993988827.png

What can I do to resolve this? I have already attempted a reinstallation without success.

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1 ACCEPTED SOLUTION

Accepted Solutions

xShari
Level 8

I have deleted everything and reinstalled it again. At least now I can see the GPU, but the monitor is still missing
xShari_0-1742995944543.png

 

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3 REPLIES 3

xShari
Level 8

Additional information:

I am using Windows 11 24H2 with latest updates. Nvidia drivers are up to date.
The chipset packages are also up to date

xShari
Level 8

Item Version
---- -------
Armoury Crate UWP App 6.1.13.0
ROG Live Service 3.0.19.0
Aura Service (Lighting Service) Not installed
Armoury Crate service 6.1.13
Aura Wallpaper Service Not installed
ArmouryDevice 4.2.2.8
ASUS AIOFan HAL 1.4.9.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.6.0.0
AacDisplay 1.2.40
KingstonDram 1.1.39
AURA DRAM Component 1.1.29
ENE RGB HAL 1.1.57.0
ENE_EHD_M2_HAL 1.0.14.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.31
AiSuiteSDK 1.02.22
MainSDK 2.01.37
MbLedSDK 3.00.55
Armoury Crate Plugin - Aio 2.1.0
Armoury Crate Plugin - Motherboard 1.3.0
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.12
ASUS Motherboard 4.06.07
ROG FAN XPERT 4 4.02.05

xShari
Level 8

I have deleted everything and reinstalled it again. At least now I can see the GPU, but the monitor is still missing
xShari_0-1742995944543.png