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Error 97 please please help, thanks

xANONYx
Level 7

Just built my first ever pc and after installing windows 11 pro and downloading and updating drivers etc for not even use for more than 2 hours.

After trying to restart as per prompted but system due to updates, motherboard shows g code 97 continuously even after I tried powering off and on a few times.

Rolled back bios to post versions (0805 n 1212) and back to latest 14 version still getting 97 error code.

Tried clearing CMOS from button, pulled out battery etc (after powering off pulling out power supply cable), reseated gpu in slot 1 and 2 still same (initial boot up used slot 2) slot 3 not accessible as gpu too bulky)

Strix x670e-e gaming wifi

Thor plat ii 1000w

Samsung 980 pro 2tb ssd

No HDD

MSI suprim x 4090

Ryzen 9 7950x

Windows 11 pro

Noctua nh-d15 (CPU cooler)

Corsair 7000x

Benq ex3415r

Everything turns on lights fans etc but monitor just keeps showing no signal and motherboard error 97

 

 

 

4,431 Views
6 REPLIES 6

Silent_Scone
Super Moderator

Hello,

to confirm, the issue started after installing the VGA  drivers?

Ensure the GPU’s 12VHPWR connector or adapter  is fully inserted at both ends.

Otherwise, as you’ve tried troubleshooting a few things already, I would remove the system from the chassis and retest.  

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

tedytea
Level 7

Have same problem

Asus ROG STRIX X670E E GAMING WIFI

AMD RYZEN 9 7950X

GIGABYTE AORUS MASTER RTX4090

Corsair Vengeance 2 x 32GB 5600Mhz

WD BLACK 2TB SSD NVME Gen4 x4

Asus AIO 360

After use for 3 month, Windows crash dan freeze even only use for watch video. Many method I am try to resolve the problem, but same result, can't boot and stuck with code 97.

Any other have issue with this motherboard? Or maybe problem appear after plug the RTX4090 GPU? 

I’m having a same problem right now! Did you solve the problem? I’m currently working on a project using this Pc and I can’t even get into the BIOS and window ! Help please 

Finally I got a solution, the main problem was the GPU which had an error due to a hardware problem, I asked the GPU manufacturer to replace it, now the PC is back to normal and code 97 doesn't appear.

Thanks for the quick response ! 
As I got a dual 4090, after I removed one of it then I successfully to get into window. Now I’m testing which one was ******ed up 

Man_726
Level 8

So the problem was one of my 4090 ******ed up. I changed a new one today and both of them work fine now!! Thanks guys