brand new GTX 780 Ti DCU2OC black screen.. help

[kshafe777]

wow.. don't know what to say.. black screen.. hdmi connection

[Nate152]

Hi kshafe777, Can you try hooking up to a monitor with a dvi cable?

[kshafe777]

let me see if i have one.. lol

[kshafe777]

ok..

sequence of events...

plugged in new card... black screen.. led light on for the pcie card on the board...

shut off...

restarted...

pcie led light off.. still black screen...

restarted...

prompted to restart windows normally and card functions.. however...

ug... if I have any more that one application open, with this card installed, windows give me an error that it has to revert back to normal mode and that windows aero is shut off due to lack of memory... I have 32 gb ram.. and when I unintalled the drivers, and went back to the r9 280x I have ( going to return when I have this figured out... ) then it works fine, outside of slow fps...

so.. now what?

[kkn]

try another cable between card and monitor.

[kshafe777]

kkn wrote:
try another cable between card and monitor.

um.. I can do that.. but, Im having a hard time seeing how a cable will effect the memory on the card...

[Nate152]

Are you hooking up to a tv or computer monitor?

[kshafe777]

hooking up to an ASUS m279h computer monitor via HDMI... I did try to hook it up via dvi as well.. I also switched the hdmi port on the monitor.. I also switched hdmi cables ( monster golds... 🙂 ) I definitely do not believe this to be a driver or cable problem..i think bad vram...

[Nate152]

It's possible you received a defective card but, it is rare. I just looked up the specs of your monitor and it shows it has 2 HDMI ports and 1 D - sub HDMI. Have you tried all three ports?

[kshafe777]

yes.. I have. I just got off phone with ASUS... they advised that I return the card to Newegg as defective.... 😞

im so bummed... $679 for a card and DOA 😞

this isn't the first card from ASUS I have had DOA btw... the Quality Control at ASUS seems to be a problem...

I have had ASUS cards in the past and never had this kind of trouble. im so disapointed