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Asus strix gtx 1070 8GB burned

JustasP
Level 7

‎07-20-2017 10:08 AM - last edited on ‎03-05-2024 10:11 PM by Community Admin

Hello,

I have 2x gtx 1070 connected over PCI 1x risers. I have placed 1 PCI riser wrong position and gpu is no longer working, fans are spinning but there is no output.
I guess that gpu burned ? Warranty wont help ? How much fix will cost ?
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4 REPLIES 4

Menthol
Level 14

‎07-20-2017 06:23 PM

How long have you had the card? did you purchase it new? can you return to place of purchase? If it is still under warranty you can start RMA, only cost should be return shipping costs
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FuryA
Level 8

‎07-21-2017 02:45 AM

hi JustasP
Can You PM the S/N , to help check the period of warranty
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JustasP
Level 7
In response to FuryA

‎07-21-2017 06:59 AM

FuryA@ASUS wrote:
hi JustasP
Can You PM the S/N , to help check the period of warranty


Its brand new, i have it about 2 weeks, and used it about for 1 day
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Menthol
Level 14

‎07-21-2017 11:27 AM

If possible you should return to retailer for either exchange or refund, they typically have a 30 or 60 day return policy, this may depend on where you live
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