Hello my friends.
After formatting my Asus GL502VM-DS74 notebook for the first time, I came across a major problem: the system is no longer recognizing the NVidia GTX 1060 6GB video card.
In the device manager, under video adapters, only the generic Microsoft driver is shown and when I try to install the most updated driver (572.48) for the notebook's GTX 1060 6GB card, it shows an error saying that no video hardware was found. The same thing happens when I try other versions of older NVidia drivers.
Procedures I have already performed:
- When trying to install the driver through the NVidia App, the application only shows a black screen searching for drivers
- I have already updated the BIOS to the most recent version (307)
- I have already updated all drivers from Windows Update
- I have already configured Msconfig for normal startup
- I have already tried to install Intel graphics drivers
- I have already cleared all data and NVidia drivers with DDU
- There are no pending or conflicting drivers in the device manager
- I have already tried to change the VBIOS of the video card but it displays "error: GPU PCI device ID mismatch"
- I have already formatted the notebook with Windows 11, 10 and 8.1
I am running out of options to repair this problem. Could the video card have burned out?
In the GPU-Z and HWInfo applications, the video card appears normally.
