11-10-2025 12:13 AM
Hello,
I’m having an issue as described. Sometimes (not always) when I start playing a game, the screen goes completely black for about 3–5 seconds, but the sound continues normally. Then the display comes back and everything works fine. This happens occasionally, but it’s quite annoying.
I’d really appreciate your help in finding a solution.
My system specifications:
Thank you for your support
Solved! Go to Solution.
11-10-2025 10:53 AM
Update monitor firmware i had same but on G93SC.
11-10-2025 01:02 AM
Hi @Ndjrolsl
I would first try checking the proximity sensor settings are disabled on the monitor and report back.
11-10-2025 01:33 AM
Hi
thank you for fast responding
ok take your time
11-10-2025 03:41 AM
Hi
I checked my monitor there isn’t any proximity sensor option
11-10-2025 10:53 AM
Update monitor firmware i had same but on G93SC.
11-10-2025 11:47 PM
Ok I will try thank you for replying