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MasterC
Community Admin
Community Admin

Intel has issued an official statement in response to recent complaints about instability in its affected 13th and 14th generation desktop processors. We are aware of this issue and are actively assisting our users and customers in mitigating its impact. This includes providing necessary BIOS updates.

We are working closely with Intel to prepare a new BIOS based on the updated microcode (0x129) to address the elevated voltage issue. We will be releasing these BIOS updates starting next week.

The warranty policy for affected Intel® 13th and 14th Gen desktop boxed and tray processors can be found here.

Comments
Ladds
Level 8

Hello, could you please confirm for all of us here that mobile cpu's have not been affected?

inge70
Level 13

@Ladds,

I would ask this question directly to Intel, because Asus is unlikely to be able to answer it since the microcode comes from Intel.

MeSSedUp
Level 7

This is fantastic news, thank you.

Daniel_DGPL
Level 7

Asus Maximus Dark Hero - I did update to pics 1503 but once you are doing some changes in bios the computer not starting - black screen. You need to unplug power from the cord -> push start bottom and once everything lights off put again power on to cord and with off. Then system is starting. 

But on my side you need to every time to do this procedure once you change something in bios. 

This was never before.

kashmala
Level 7

This is fantastic news, thank you.

topless2006
Level 9

ROG STRIX Z790-F GAMING WIFI BIOS 2503.

After updating to bios 2503 the computer starts up for about 5 minutes. After restarting the same. This version is not suitable for 13900k. I went back to 2402 and it's normal.

usmn
Level 7

ROG STRIX Z790-I GAMING WIFI 2503, 13900K.

In previous bios update 2402, some of the P cores can reach 5.8 GHz. The P and E cores now have the same max frequency of 4.8GHz. My P cores can no longer even reach 5 GHz.

I'm using the default bios settings without changing anything.

topless2006
Level 9

asus fail.jpgMam ustawione limity Intela w biosie. 253W i 303A. Normalnie u mnie to 5,5GHz. To około najnowszy bios 2503 powoduje problemy z uruchomieniem komputera na i9 13900K. Lepiej sprawdź ustawienia, bo u mnie Asus domyślnie ustawia 4095W i nieograniczone 511,75 A...

usmn
Level 7

I've checked and it's on Intel Default Default Settings (Extreme) with PL1/PL2 set at 253W and 400A after the BIOS update. The same issue exists with both XMP disabled and enabled.


 

topless2006
Level 9

Weak coller? I only change this in the bios. Nothing else is needed. asus top.jpg

 

 

topless2006
Level 9

Only change power.Only change power.

usmn
Level 7

I was using the Intel Default Settings (Extreme) on BIOS 2402 didn't have any issues.
Isn't the ASUS Advanced OC Profile going to overclock the CPU by removing all power limits?

topless2006
Level 9

2 foto 253W i 307A. 80 degrees max.

topless2006
Level 9

Version  bios 2503 unstable...

inge70
Level 13

@usmn 

Correct.

inge70
Level 13

@topless2006

"Asus Advanced OC Profile" and "Asus Multicore Enhancement" on "Disabled - Enforce all limits" is rubbish.

On the one hand you want OC and then you want to enforce Intel's specifications. That won't work. That will work against the Asus OC profile.

If "Asus Multicore Enhancement" is on "Disabled - Enforce all limits" then use "Intel Default Settings".

topless2006
Level 9

Co za bzdura? 

topless2006
Level 9

I had a problem with the 2503 bios and any settings do not help. The system is unstable. I returned to my settings and the voltage is below 1.5V. Everything works on the previous microcode, i.e. from the 2402 bios... I don't know what your problem is? Increasing the load to 400A increases the temperatures to 80 +. I9 13900k processor, which I have been using for 1.5 years without any problems with instability. I emphasize that I have a problem after uploading the latest 2503 bios to my motherboard...

inge70
Level 13

@topless2006 

Well, did you edit your post and remove your statement that. Intel defaults doesn't support XMP? That's what the mouth said when I informed you of your comment.

Xmp is also supported with Intel default settings. The XMP-Profile is stored in the RAM. I myself have Intel default settings active WITH XMP. And nothing is unstable there. But if you want to overclock with Asus Advanced OC Peofie, which normally overrides Intel's specifications, and then force Intel's specifications again via Asus MCE, that's counterproductive. You yourself wrote that your system is unstable with the current UEFI. With settings like that, it's no wonder. Either OC or Intel defaults. Mixing them is rubbish. But you just have to know what you're doing. But don't complain that the update is supposedly unstable.

topless2006
Level 9

Yes, I edited it because nonsense came out after the translator. As I wrote, setting this data does not change anything. I will emphasize again that I have an unstable system under BIOS 2503 WITHOUT ANYTHING. On the earlier version it is ok. The next option if I wanted to overclock I would enable Asus AI but I know that this is a mistake... IT IS ALWAYS UNSTABLE WITH THE WINDOWS 11 SYSTEM... Maybe now you will understand... So far 15 BIOS updates from version 018 to 2042 I have had no problems except for the last one... Something is not working especially since the testers (for example Gamers nexus, der8auer ..) do not share your optimism with Intel microcode...

inge70
Level 13

@topless2006 

It would be worth knowing what kind of CPU and RAM you use. If you've always had an unstable system, there could be many reasons for this. But you should discuss this in a separate thread. Maybe you can find the error. With Intel's xtu you could test which settings would be good for stability, etc. I've never had any problems with my hardware. Regardless of whether it's Asus AI OC or Intel Standards. I've had my system since October 2023. The current microcode is stable for me too. That has nothing to do with optimism, it's a fact and I can communicate that here without a doubt. But it applies to my system and not to all.

topless2006
Level 9

Do you read with understanding? Only the latest bios causes this nothing else...

inge70
Level 13

@topless2006

sorry, I misunderstood something yesterday or read it too quickly.
What kind of CPU are you using exactly and how exactly does the instability manifest itself?
If you go back to an older UEFI, does everything run stable again?

Maybe we should open a separate thread for this, as a direct answer doesn't seem to work here because this "reply button" is missing. The signature isn't even displayed here. That's probably what this thread is intended to do.
If the current update with microcode 0x129 is unstable for you under Windows 11, then that's obviously very annoying if it was stable before.
I think you can also select the microcode version separately in the UEFI without having to flash an older UEFI (but I'm not entirely sure).
You can check and test it.

I have no problems with my i7-13700K and Rog Strix Z790-F Gaming Wifi + RAM 5600MHz via XMP. It has always been stable since purchase (Oct. 2023), even with Asus AI OC under Windows 11, which I had active for some time at the end of this year.

I keep my fingers crossed that you can get the problem resolved.

yYukataYy
Level 7

I love my BIOS version 321; I love my ROG ❤️ ❤️ I thought I lost my beloved Rog Strix forever upon updating to the newest BIOS version 328 =(((((( It keeps getting BSOD every time it reboots =(((((( No more BIOS update =(((((( I spent the whole 2 last hours searching for a way to downgrade my BIOS version =(((((

Kogashjne
Level 9

14900hx is not stable too, please!!!!

stevebennettt
Level 7

Thank you

somewede
Level 9

No news abut the bios with intel patch that were supposed to come later in september yet? release date?

somewede
Level 9
inge70
Level 13

Just wait a bit.
Intel has only just released it. The manufacturers should also be careful about integrating the UEFI and not putting pressure on them.
I think Asus will make it available as a BETA within the next few days. But not for everyone at the same time, but probably in waves.
So starting with the top chipsets etc.

 

MrAgapiGC
Level 14

Thanks Boss. outstanding news. we wait. 

Kogashjne
Level 9

#Intel #RaptorLake Hi everyone, I'm sharing a way to check if your CPU is still working fine (Applicable to 14th generation, I don't have a 13th gen so I'm not sure) - Applicable to both laptops and desktops, as I have both: i9-14900hx (laptop) and i9-14900 (Base 65w and also updated 0x129 before the error occurred):

A simple test is to install Microsoft DirectX Run-Time ( https://www.microsoft.com/en-us/download/details.aspx?id=35 ) if you can install it 5 times in a row without failure, your CPU is temporarily fine!

Note: Since DirectX is installed, it cannot be uninstalled (or I don't know how to uninstall it) so please reinstall Windows and try installing DirectX again to test, it's a bit inconvenient and time-consuming.

Why use DirectX Run-Time instead of other tools:

  1. The last update of DirectX Run-Time: 20/02/2021, it's not recent due to software errors, and I'm sure before using the 14th gen CPU, my company used older CPUs (gen6 and gen8), installed smoothly on hundreds of machines, no errors.
  2. It also relates to Microsoft's file decompression algorithm, you look at the screenshot of the Log file that I posted, read it and you will understand. PS: The international community has also reported this error:

https://answers.microsoft.com/en-us/windows/forum/all/all-attempts-to-install-directx-end-in-failure...

https://imgur.com/a/4xzQBvh

Version history
Last update:
‎08-06-2024 11:41 PM
Updated by:
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