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Missing extras Rog Strix B650e-e

Stilyanski17
Level 7

I just got my mb in Bulgaria, Europe, a trusted Bulgarian company assembled my PC, but I am missing my Rog keychain, the extra thermal pad, the sata cable and the cable zips, anyone else had the same issue or it’s just me? The company’s support team went to look out for the stuff in case it was taken out and forgotten, but after consulting with their supplier the board supposedly came “without these”, they replaced the sata, pad and the zips (with not as nice ones tho) but the keychain can’t be replaced since they don’t have it

anyone heard of it being normal for such things to be missing? May someone have stolen it or idk?

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