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USB 5Gbps (Blue) Type-A ports E1, E2, E3, E4 failure

gordonc53
Level 8

Hi, you helped with the RAM not being recognised recently on my TUF_GAMING_X870-PLUS_WIFI motherboard. All has been brilliant until last night when:

The USB 5Gbps (Blue) Type-A ports E1, E2, E3, E4 on the rear panel stopped working.We think it still has power as the mouse led lit, but no mouse pointer and no keyboard or other USB devices worked. The USB 2.0 port 5 and USB 10Gbps (Tea blue) Type-A ports 3, 4, 8 are still working as is the USB on the front of the case.

The Device Manager shows the following error:

 

gordonc53_1-1765481444238.jpeg

Any ideas?

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