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ThunderboltEx 5 dont work anymore after firmware upgrade on Z890 Apex and Z 890 Pro WS Z890-ACE SE

Owambo
Level 9

Hi Asus, 

I have a very strange and urgent problem that I facing with my two Z890 boards with the additional ThunderboldEx 5 Thunderbolt 5 cards.

I installed the following firmware update on my TB5 cards:

https://www.asus.com/motherboards-components/motherboards/accessories/thunderboltex-5/helpdesk_bios?...

Thunderbolt 5 NVM Firmware Update Tool
Version 59.2

After the successfully updated firmware, my thunderbolt devices are not reconcnized anymore on both boards. It looks like this is a huge problem with the firmware. I already updated both boards to the latest bios and reset the CMOS, activate the Thunderbolt 5 option with various options. 

Do you have any advice here? Can I downgrade the firmware? 
It is very urgent for me, because I use this configurations and combination for my work. 

Happy to hear from you. 

best 
Michel
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