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Z790 Max Hero QCode 97

Level 7

Just got done with installing windows and a few others apps on a brand new custom loop build. After restarting for the initial win update, I got q code 97 on the Mobo. I know that pretains to the GPU or video out in some way.

I have a Suprim X 4090 on an AC Eisblock GPU block. 13900KF (no onboard video).

I have another PC to DL diagnostics or software if I need to, but I really don't know where to start. I've read this could be a potential issue with the GPU where others have had luck down a bunch of other things.

Just looking for some guidance from someone who may have gone through this and came out successful. I really don't want to have to drain everything to repasted/check the GPU. But will if that has helped someone fix this.

Thanks. I'll be around to answer questions that could lead to an answer. Thanks to everyone who reaches out.


Super Moderator

Hi there,


1. Update the motherboard UEFI to latest version

2. Ensure the GPU is on the latest VBIOS

3. If using any form of riser cable, connect the GPU directly to the motherboard

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090