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Z790 Hero Could be instable? Discord and Games crashing.

Gabrihel
Level 8

Since Helldivers 2 came out my pc has big stability problems. I had to make 2 clean installs, and a lot games now crashes often. Soon i will try a third clean install. Bios updated to 2102. Discord in particular keeps crashing and crashing. 

Win 11 pro

i9-13900K

strix 4090 OC Edition

RAM DDR5 Kingston Fury 5200 2x32

274 Views
2 REPLIES 2

ph1ldo
Level 7

I had a similar issue, found here:

https://rog-forum.asus.com/t5/intel-700-600-series/crashing-with-z790-hero-and-g-skill-6400hz-2x32gb...

Check your windows event logs for critical event logs for the relevant applications you're having issues with.

In my case it was almost always memory errors, something like:

Exception code: 0xc0000005 (0xc0000005 is a memory access violation error)

If you are seeing those, with what I experienced, and the current issues high-end Intel CPUs are facing, update your bios to 2202 and use the Intel settings profile for your CPU and see if it stabilizes.

In my case, core 4 of my 14900kf had been damaged and was constantly throwing errors and needed to be RMA'd.

 

 

I can't link to a specific hardware or software  error. I have tons of those:

 

- System
   
- Provider
      [ Name] Microsoft-Windows-DistributedCOM
      [ Guid] {1B562E86-B7AA-4131-BADC-B6F3A001407E}
      [ EventSourceName] DCOM
   
- EventID 10016
      [ Qualifiers] 0
   
  Version 0
   
  Level 3
   
  Task 0
   
  Opcode 0
   
  Keywords 0x8080000000000000
   
- TimeCreated
      [ SystemTime] 2024-04-23T11:58:57.6215173Z
   
  EventRecordID 24189
   
  Correlation
   
- Execution
      [ ProcessID] 2292
      [ ThreadID] 9772
   
  Channel System
   
  Computer PC-Carlo
   
- Security
      [ UserID] S-1-5-19
- EventData
    param1 impostazioni specifiche dell'applicazione
    param2 Locale
    param3 Attivazione
    param4 {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
    param5 {4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
    param6 NT AUTHORITY
    param7 SERVIZIO LOCALE
    param8 S-1-5-19
    param9 LocalHost (tramite LRPC)
    param10 Non disponibile
    param11 Non disponibile
 
10016 warnings with different causes. How do you know if a single core on a cpu is damaged?