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Z690-G Gaming Wifi - black screen / wont boot.

jolly2
Level 7

‎04-08-2024 02:52 PM

Hi, 

I've been having problems with my z690-g gaming wifi, it's been occasionally not displaying anything at startup, and now it doesnt seem to want to boot at all.

It'll display a green LED, and do a single beep.  It's been working fine for the last several months.

I've swapped out:

Memory, PSU, GPU - tried using the onboard.  

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3 REPLIES 3

JohnAb
Level 17

‎04-08-2024 04:18 PM - edited ‎04-08-2024 04:21 PM

Have you tried a complete power off at the PSU? I had a strange problem the other day and that fixed it. Also try removing the battery for a while if that doesn't help after cutting power.  

MEI, ME and BIOS up to date? Could the CPU be too tight, dirt under it?

Z690 Hero, 12900K, BIOS 4001, MEI 2433.6.3.0, ME Firmware 16.1.35.2557, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.
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Silent_Scone
Super Moderator

‎04-08-2024 10:23 PM

Hi @jolly2 

Possibly a handoff issue? Have you tried making sure the monitor is powered on prior to switching on the system?

9800X3D / 6400 CAS 28 / ROG X870 Crosshair / TUF RTX 4090
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jolly2
Level 7
In response to Silent_Scone

‎04-09-2024 02:11 PM

Not a handoff issue, I've tried with different monitors/other systems, and there's no reason it would start having issues recently.  

Bios is 3401.  The release notes claim it updates the ME simultaneously.  I've tried complete power off, have not tried pulling the battery. I don't see any easy way to get to the battery.  

 

Would be surprised if CPU install was too tight - I used a     0.60 n-m driver.  

 

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