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Z690 formula detect memory error

Yqif
Level 8

So ive had my pc for some days now, and suddnely it just black screened when i turned it on. And error code 55 came up.

I have found the issue and its the last ram slot i think. I am only running it with 1 ram stick currently in slot 2 and it works. Does anyone know how to fix this problem ? I want to have 32gb of memory again. Please help a newbie.

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1 ACCEPTED SOLUTION

Accepted Solutions

Nate152
Moderator

Ok great.

Clean off the cpu and the water block first with a tissue or toilet paper and a little isopropyl alcohol, don't use a paper towel.

Install the cpu, then apply a thin even layer of thermal paste to the cpu, I use an old credit card to spread the thermal paste.

When installing the water block, make the mounting screws just snug, don't overtighten the water block.

 

 

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34 REPLIES 34

Nate152
Moderator

Hello Yqif

Can you please list your motherboard and memory kit?

Thank you.

 

 

 

The motherboard is z690 formula, and memory kit is corsair dominator platinum 32gb 5600mhz

Rog z690 formula

Nate152
Moderator

Thank you for that.

Try this...

1) Shut down your pc and turn off the power supply switch.

2) Install the second memory stick in the B2 slot, which is the fourth memory slot from the cpu.

3) Press and hold the Clear Cmos button for 3 seconds.

4) Try booting up your pc.

The clear cmos button is on the I/O panel, I marked it with a red box.

z690 formula.png

 

It is installed in the b2 slot and the second one from cpu, the b2 slot was the one i removed. So the first slot and the third slot is not taken now.

Nate152
Moderator

How many memory sticks do you have?

For Corsair Dominator Platinum DDR5 32GB, I see only 2x16GB which is two memory sticks. So, slots 1 and 3 won't be used.

 

 

 

I know, i have only 2. 1 is in slot 2 and the other one is in slot 4. but when i had the last one in slot 4 it says error, but when i took it out it worked. So i need help to whats causing this.

Nate152
Moderator

Please try my suggestion.

1) Shut down your pc and turn off the power supply switch.

2) Install the second memory stick in the B2 slot, which is the fourth memory slot from the cpu.

3) Press and hold the Clear Cmos button for 3 seconds.

4) Try booting up your pc.

The clear cmos button is on the I/O panel, I marked it with a red box.

z690 formula.png

 

 

 

image.jpg

 this is how it is now, do you want me to swtich the posistion? Because they are in the posistion you say they are