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Z690 Extreme Marvell 10Gb Ethernet randomly dropping connection

speedybucket
Level 7
I have an issue with the onboard Marvell 10Gb ethernet. It seems that throughout the day, it would drop connection for 3-5 seconds and then comeback again. When it happened, everything seems to be connected still, the ethernet lights, on both the computer and switch are on.

I'm running W10 and using the latest driver on Asus site ver 3.1.3.0.

Anyone else experiencing the same problem?
1,030 Views
13 REPLIES 13

Hi,

Double-click Network adapters. Right-click the network adapter you want, and then click Properties, disable energy efficient driver setting. Some users have had success with this.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Testrup
Level 7

I have the Asus ProART z690 creator wifi mainboard and is experiencing the exact same problems.
I make a living of professional live streaming and my cameras are utilizing FULL-NDI (140 Mbit per stream).
So I can easily say that the problem occurs multiple times a day in our test environment with that particular 10Gbit LAN Adapter.
Also, the problem is not directly related to Internet Traffic if anyone is curious about that.

I have just degraded the driver version from 3.1.7.0 to 3.1.3.0 and is now running tests.

I'll update you in a couple of days.

Simon
CEO, LivePro

How is the lower driver working? 

AMD Ryzen 7950X3D [x2 360 Rad EKWB] | Asus Extreme x670E | RTX TUF 4090 OC@3GHz [EKWB Block] | Corsair HX1500i | G.Skill Neo CL30 6000MHz (2x32GB) | 980+950 Pro 1TB M.2 | x6 850 PRO 512GB | NAS 4x 18TB Seagate Exo Raid 10+Backblaze | Lian-Li o11D XL | Main Screen: Samsung NEO G9 | AUX: LG IPS7 27" (x2) LG CX 55" G-Sync | Copyright©1996-2023 Teletha™ All rights reserved. ® -"Lightning. It flashes bright, then fades away. It can't protect. It only destroys."

Teletha
Level 9

i solved the nic crashing from this 

 

Aquantia AQtion AQC107 Advanced Driver Properties tweaks for maximum performance | by John M. Kuchta...

AMD Ryzen 7950X3D [x2 360 Rad EKWB] | Asus Extreme x670E | RTX TUF 4090 OC@3GHz [EKWB Block] | Corsair HX1500i | G.Skill Neo CL30 6000MHz (2x32GB) | 980+950 Pro 1TB M.2 | x6 850 PRO 512GB | NAS 4x 18TB Seagate Exo Raid 10+Backblaze | Lian-Li o11D XL | Main Screen: Samsung NEO G9 | AUX: LG IPS7 27" (x2) LG CX 55" G-Sync | Copyright©1996-2023 Teletha™ All rights reserved. ® -"Lightning. It flashes bright, then fades away. It can't protect. It only destroys."