02-07-2022 02:35 PM
04-15-2022 06:58 AM
Yea, I was confused why a supposedly new board is warped. I am guessing from them testing before they sent it. If it works then I guess I don't care but it was supposed to be new.
I will for sure report back. If it runs fine with XMP at the QVL that is all I want to start. If I can indeed OC the memory beyond even better, but I just expect at a minimum the XMP works.
04-15-2022 08:53 AM
I've received my tracking number finally. I don't know if they did the same thing for me as they did you though in regards to it being new or not though. How did you find that part out ahead of time?
I'm supposed to be getting it Tuesday via fedex.
04-15-2022 11:57 AM
I asked them while waiting for the board if it was going to be new. Then they told me no it would be refurbished. I then proceeded to complain and try to escalate it and told them that was unacceptable for this situation. Obviously there was a lot more nonsense and emails in between all this but that was the main points. Eventually they agreed as a "one time courtesy" to give me a new one. Which again, I am not convinced is even new. I am going to test my board finally today though so more to come.
04-15-2022 01:41 PM
Yeah, it's ridiculous. I talked to them today and mine is indeed a refurb and after looking up the serial number through them it's a 2021 board that they sent me. I will be getting it Tuesday. I'm just ready to be disappointed again needless to say but, we'll see. Hopefully yours works this time.
04-19-2022 08:29 PM
Well they called me again today, literally as I was about to setup my test bench to try the board. The one they sent me was in fact a used/refurb old board. They said they are now going to try to ship me a new board but can't guarantee anything. I will just see what happens.
Good luck to you though, hopefully your replacement goes smoother .
04-19-2022 09:22 PM
Got my replacement apex tonight from Asus. Few scratches here and there but all and all great condition. I noticed when I first booted up that it was last ran at 5600mhz memory speed? The bios version is 1403 I noticed as well. I did a clear CMOS and set it to xmp I 6400 and proceeded into windows and watched better call Saul with the wife. I'll be testing it more and reporting back but, so far so good. I never crashed and was able to boot right into windows after loading xmp I which didn't work before. I'll be gaming etc. as well but getting all the water cooling tore down and hooked back up took about two hours and I worked all day today and have work tomorrow as well so, the big part is done now I'll start testing more.
04-20-2022 07:46 PM
They were supposed to call me today and give me info on my new replacement. At this point I am almost ready to try out the one I already got back that is bent. If it works I am not sure I care anymore. I am just over not having my good PC setup. This 6700k/GTX980 ain't cutting it.
What you have seen already seems better than what I ever saw. Let me know how it goes, hopefully it works out! Good Luck!
05-03-2022 08:47 AM
05-03-2022 08:03 PM