11-12-2021 10:37 AM - last edited 3 weeks ago by ROGBot
01-03-2022 08:43 AM
Overmann wrote:
I am using this same motherboard and have the same issue with my USB keyboard not getting detected at boot. I have to unplug and replug the keyboard. Warm reboots work fine but shutting down and cold booting results in a keyboard not detected error again.
I am plugging the keyboard into the back USB ports. I've tried all of them at this point and the problem is the same. No hub or other fancyness here.
The keyboard is a Das Keyboard 4 pro.
01-15-2022 03:07 AM
iperione.xix wrote:
I have an MSI PRO Z690-A (DDR4) with 2 different Cooler Master Quickfire XT keyboards (SGK-4030-GKCM1-IT and SGK-4030-GKCG1-IT) and I experience the same problem!!! I have to unplug/replug after a shutdown, no problems with reset and/or stand-by.
I tried EVERYTHING, disabling fast boot, XHCI, usb legacy; in any combination of these, but nothing 😞
Did you find a solution?
03-02-2022 10:32 AM
03-02-2022 10:35 AM
iperione.xix wrote:
OK, problem fixed with latest BETA BIOS (sorry, MSI boards only). Anyway ... it can be fixed with a "simple" BIOS update 🙂
03-04-2022 04:41 AM
12-19-2021 02:23 AM
imacken wrote:
Did you try my setup in post above yours, i.e. mouse and keyboard in the red ports?
01-07-2022 01:50 AM
03-27-2023 07:53 AM - edited 03-27-2023 05:54 PM
Sorry for reviving an old thread.. I have the Strix Z690-A DDR5 and I have the same problem with my Steelseries 6Gv2 keyboard. Have tried all USB ports, USB legacy support, XHCI handoff (enable/disable) to no avail. ASUS has released a new BIOS firmware (2305) for this board a few days ago and I was hoping it would fix it, but sadly, it didn't. Been looking for an EHCI hand-off but that setting is not available in the BIOS probably because most of the USB ports are now USB 3.x so it is handled by XHCI.Somehow I think EHCI would have address this.
Strangely, I tested a Dell keyboard and it works just fine so I guess there's some sort of a compatibility issue with this chipset?
EDIT: This has been resolved.
After updating the BIOS to 2305, I decided to disconnect all USB devices and test which ports work with the SS 6Gv2 keyboard. Much to my surprise, the four USB 3.2 Gen 1 ports (blue) now detect the keyboard from cold boot. I first noticed this when all the keyboard lights turn on as soon as the PSU is turned on.
I left USB legacy support and XHCI handoff enabled in the BIOS; didn't bother to test if it still works with these 2 disabled.