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Well.......... this isn't going well................ :( random crashes, busy event log............

rmr
Level 9

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Getting very random window crashes, very quick and sudden..... where to even begin....

fresh install

specs

-Fractal Define 7 XL case
-ASUS Z790 Creator
-Intel i9 13900ks
-Corsair Vengeance DDR5 96gb
-Intel Arc A770 graphics card (16gb)
-Samsung 990pro 1tb for the OS Drive
-3x Samsung 990pro 2tb for media/project drives
------thinking 2 of these will be run RAID 0, not sure yet
-Samsung T7 Shield 4tb external, for task to task external backups (Day backups go on disconnected drives)
-Kingston A400 960gb SATA III for non-mission-critical media (already published, music library, secondary just in case backups etc)
-Prograde USB 3.2 gen2 media card reader
-ASUS Blu-Ray Disc Drive
776 Views
22 REPLIES 22

Silent_Scone
Super Moderator

Hi @rmr 

Yes that certainly doesn't look stable at all.

Notice you're using 96GB memory, do you mind listing your memory kit part number?

 

1. Flash to UEFI 2202 or if already using this clear the CMOS via the rear IO Panel.

2. Set Intel Baseline Profile

Retest stability.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

CMK96GX5M2B56900C40

 

 

Vynra
Level 12

im confused. 96gb of ram? are you combining kits? thats a big no no. i looked on your motherboards QVL list and it doesnt say it supports a ram kit like that

The 96gb (2x 48gb) is a new standard since 13th gen and these z7xx boards once you update the firmware. 

 

Access the latest 48GB DDR5-7000 memory kits with ASUS motherboards - Edge Up

what you linked is 2x48 kits. not 4x96. i think we found the issue. you should not combine kits.

This kit came like this, it is sold like this.... you can do any multiple like this now. 2x 24, 4x 24, 2x48, etc. This is what I understood/was told.....................

 

 

rmr
Level 9

I am on the latest BIOS, where is Set Intel Baseline

Things from the start have been a little bit wobbly, I was hoping getting through all the driver updates and Win11 would help but it is still having random, even idle crashes.

 

I saw something in the event log regarding Secure Boot not being on, so I went into BIOS and looked and tried changing OS Type to UEFI Only instead of Other OS...

Seems like it helped a bit, but when I woke up this morning, seemed like the computer locked up as I couldnt get the screen to come back on.

I don't have CSM On (initially on early test installs I thought I needed it on for RAID.... but I don't think I do?)

I don't have XMP on either....... which, maybe I do need for this new 96gb kit? or maybe XMP is just more stable?

 

 

 

ah i see now. you shouldnt do intel baseline unless your actually having cpu stability issues. 

the problem is i think this is new ram that isnt supported on the motherboard yet. your going to have to wait until a new bios comes out

no it is released, I have it. it is listed in the BIOS updates on ASUS site..... since 0814 and 0816

 

PROART Z790-CREATOR WIFI BIOS 0814
Version 0814
11.56 MB
2023/01/18

"1. improve single 24/48GB memory module compatibility

2. Improve system stability

“Before BIOS update, please download Intel ME update tool from ASUS support site, and update ME firmware to Version 16.1.25.2020 to ensure optimized system settings.”

Before running the USB BIOS Flashback tool, please rename the BIOS file (PAZ790CW.CAP) using BIOSRenamer."