11-10-2024 02:57 PM
Hello,
I have a motherboard ROG Z790 MAXIMUS HERO on which all the usb ports in blue does not work or bad but the red One still work maybe sometimes someone stop working for a few seconds. When I plug things in, they either just don’t work, or the ports disconnect at once and then reconnect. I thought it might have come from my power supply that I changed some time before but I just took a Power 1200w to be sure everything is well powered on. But nothing is done, I still have the same problem.
I updated the bios, and everything that is possible on it. I reinstalled Windows completely, without success. Every time I reinstall Windows, I tried several different installations to see if it was a certain way of doing but it is the same thing (manual installation, installation via Armoury Crate or installation via Windows). I’m starting to despair and not know where to look. I can’t afford to return the motherboard or buy a new one.
My configuration is as follows:
I9 13900k
ASUS ROG Loki SFX-L 1200W Titanium
ASUS ROG Z790 MAXIMUS HERO
DDR5 CORSAIR VENGEANCE 7200
980 PRO 2TB
MP600 2Tb
MSI RTX 4080
Thank you in advance for your feedback that I look forward to
11-10-2024 03:41 PM
Hello DeweyDream
The usb ports disconnecting and reconnecting makes me want to ask if you installed the chipset driver for your ROG Maximus Z790 Hero.
ROG MAXIMUS Z790 HERO | Gaming motherboards|ROG - Republic of Gamers|ROG Global
To confirm, it would be this driver.