cancel
Showing results for 
Search instead for 
Did you mean: 

ROG-STRIX Z690-E WHEA-Logger ID.17 whith cold Board

twobnt
Level 7
If the mainboard is cold (room temperature >21°C < approx. 30°C), i.e. after a longer standstill (power supply unit is permanently switched on), the WHEA logger throws warning messages with the ID.17 for the Intel for a certain time (R) PCI Express Root Port #2 - 7AB9 : A corrected hardware error has occurred.
PCI Slot 5 (PCI Bus 7, Device 0, Function 0)


  • It only does this when the system is cool and longer if it's colder in the room.
  • If the warm computer is switched off briefly (also in combination with a completely dead power supply unit), or if a reboot is only carried out, no warning messages appear.
  • I have not connected any devices to the SATA bus in question.
  • After that, the computer runs super stable, no freezes or blue screens, not even under full load and all possible simultaneous tests



Can anyone confirm this phenomenon?

Here my hardware:


  • Board: Asus ROG-STRIX Z690-E GAMING WIFI
  • Processor: Intel I9 12900KS
  • Cooling: Corsair iCUE H170i ELITE liquid CPU cooler with LCD display
  • RAM: 64GB from 2 x G.Skill Trident Z5 RGB - DDR5 - Kit - 32GB: 2 x 16GB - DIMM 288-PIN - 6400 MHz / PC5-51200 - CL32 - non-ECC - (F5-6400J3239G16GX2-TZ5RS)
  • Graphics Card ASUS ROG Strix GeForce RTX 3080 10GB V2 OC Version Gaming Graphics Card
  • NVMe M2: 2 x Samsung 980 PRO 1TB PCIe 4.0 (up to 7,000MB/s) NVMe M.2 (2280) Internal Solid State Drive (SSD) (MZ-V8P1T0BW)
  • Additional network card Asus PCE-C2500 2.5G network card (RJ45 port, IEEE 802.3an 2.5G Base-T)
  • PSU: Corsair RM1000x 80 PLUS Gold fully modular 1000 watt ATX power supply



What have I already tried:


  • Bios version 1720 and 1505 tested, makes no difference
  • Made multiple CMOS resets.
  • OC is always switched off, I always work with the default values from the bios.
  • Windows 21H2 reinstalled with all updates.
  • All driver updates installed
  • Tried different start scenarios. Always with the same result.
  • MEMtest86 runs without errors.
  • All cable connections checked.
  • Absolutely no problems with Samsung's NVMe M.2
  • Waiting 5 Minuts in Bios before bootimg into Windows if the systrem is cold -> No Warnings




Here is the always the same error message:

Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 07/01/2022 12:56:29
Event ID: 17
Task Category:None
Level: Warning
Keywords:
User: Local Service
Computer: I9
Description:
A corrected hardware error has occurred.

Component: PCI Express Root Port
Error source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x0:0x1C:0x1
Secondary bus:device:function: 0x0:0x0:0x0
Primary device name: PCI\VEN_8086&DEV_7AB9&SUBSYS_86941043&REV_11
Secondary device name:
Event XML:



17
1
3
0
0
0x8000000000000000

4152


System
I9



4
{00000000-0000-0000-0000-000000000000}


0xdf
4
0x101
0x10
0x407
0x0
0x1c
0x1
0x0
0x0
0x0
0x0
0x8086
0x7ab9
0x30400
0x0
0x0
0x0
0x0
0x1
00000000000000000000000000000000
PCI\VEN_8086&DEV_7AB9&SUBSYS_86941043&REV_11



721 Views
11 REPLIES 11

VRT
Level 8
I take it no-one ever figured out this problem I think I may know where it's coming from. Shared resources, in my particular case it's SATA, I have 1 4TB SSD in SATA, my other drives are M.2, that's the one that keeps popping up all the time from a cold boot, I don't seem to get them after a few hours.
97577

Saltgrass
Level 13
On my system, the native power management being disabled, stopped the warnings.

If you don't use Thunderbolt, you might also try disabling the Discreet Thunderbolt support in the Bios.
Maximus Z790 Hero,
Intel i9-13900k
Intel BE200