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ROG MAXIMUS Z790 HERO Intel Management Engine Interface Problem

Nopparit
Level 8

ROG MAXIMUS Z790 HERO  Version BIOS 1202

Please help me

When play game form steam when loading to game high load fan and cpu high load and pc will freeze can't do any thing

(Clean windows 10 & windows 11 i got error)

and i got error from event log

"a provider, intelmeprov, has been registered in the windows management instrumentation namespace root\intel_me to use the localsystem account. this account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. site:answers.microsoft.com"

"WMI Event ID 63"

I load driver form

https://rog.asus.com/motherboards/rog-maximus/rog-maximus-z790-hero-model/helpdesk_download/

PC Spec
CPU : INTEL CORE I9-13900K
Ram : CORSAIR DOMINATOR PLATINUM RGB DDR5 64GB 5600
Mainboard : ASUS ROG MAXIMUS Z790 HERO
LIQUID COOLER : ASUS ROG STRIX LC II 360MM
GPU : ASUS ROG STRIX GEFORCE RTX 4090 OC 24GB GDDR6X
SSD M2 : WD BLACK SN850X 1TB
PSU : THERMALTAKE TOUGHPOWER GF3 1200W

1,534 Views
4 REPLIES 4

Saltgrass
Level 13

I get the same warning message regarding Event ID 63 but I don't seem to be having any problems with Steam.

You might want to verify your system cooling configuration.  Make sure the heat from the RTX 4090 is getting out of the case.

Maximus Z790 Hero,
Intel i9-13900k
Intel BE200

JohnAb
Level 17

Can't help with the error, sorry, but is this related to MEI drivers or ME firmware do you think? I've had no issues at all using the firmware and drivers in my signature below (I updated to the latest ME firmware from MoKiChU earlier today and it seems to be good so far)

Z690 Hero, 12900K, BIOS 3701, MEI 2407.6.1.0, ME Firmware 16.1.32.2473, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

can you give me link download

Sure - https://rog-forum.asus.com/t5/hardware-build-advice/index-all-my-firmware-drivers-software-threads/m...

All drivers are there. You should update the MEI drivers, then ME firmware and finally the BIOS. Just have a read around what BIOSs are working well for your board. I've not heard of any BIOS issues with the 790 Hero, but I don't follow that myself, so worth a search around. Looks like the latest is 1202, but you can go beyond the MEI drivers and ME firmware version recommended on your support page (currently 2306.4.3.0 and 16.1.27.2176). The latest versions are shown in my signature and those are the ones you can get from MoKiChU's thread. Perhaps updating those might help your error, but I'm not sure as I have never seen that error myself. 

Z690 and Z790 boards both use the same versions of Intel MEI software and ME firmware. 

Z690 Hero, 12900K, BIOS 3701, MEI 2407.6.1.0, ME Firmware 16.1.32.2473, 7000X Case, RM1000x PSU, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.