ROG maximus z690 hero and creative ae-7 problems

[semerket]

I have a problem with my sound card (creative ae-7) since a chipset driver update on my ROG maximus Z690 hero. Before that everything was ok. Now the card is sometimes detected, sometimes not.

The card is in the pcie16(g4) slot , pci 1 is the gpu, pci 2 is empty.

The only thing that changes the "detection state" is a complete shutdown for some time and restart. Just rebooting without complete shutdown does nothing to change the detection state. If it is detected, it stays detected, if it is not detected, it stays that way.

what I have tried, and what has not worked
enabling or disabling the onboard soundcard
Changing settings in the bios (pci settings etc.)
creative driver uninstall, cleaned, reinstall
Install newest bios
install newest chipset drivers and IME drivers

[JohnAb]

I don't know if it will help, but you can grab this software and remove drivers as required. I have used it in the past and found it useful. You might need to run as admin and select "force uninstall" for the problem driver. Having said that, perhaps 'chipset drivers' are deeply embedded in the OS, but if you are stuck, might be worth a look. Backup up your OS with something like Macrium Reflect first and if anything gets wrecked you can always restore back to the previous state.

Just to add, it might be preferable to see if you can remove the problem drivers in Control Panel first. They might be listed as "Intel (R) Chipset Device Software"

Do a little bit of reading about how to use and it might help. I found it safe to use and it passed my BitDefender virus checks.

Please see here:
https://github.com/lostindark/DriverStoreExplorer/releases/tag/v0.11.79