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Rog Maximum Z790 Hero (Windows 11) Other Devices issue

RickJamesBish
Level 10

Just did a fresh install, used all the available Asus driver installs for this particular board and I am running the latest firmware. Still have the following Other Devices with no peripheral plugged in except keyboard, mouse and display. I have also tried installing the chipset driver directly from intel. 

PCI Device
PCI Device
PCI Device
Unknown Device

This is the only info I can find for the PCI Device(s)   
Device PCI\VEN_8086&DEV_7A4E&SUBSYS_88821043&REV_11\3&11583659&0&AA requires further installation

and this for the Unknown Device
ACPI\INTC1085\2&DABA3FF&0

 

i7-13700k / 64GB G-Skill Trident DDR5-6400 / Z790 Maximus Hero / ROG Strix RTX4090 / Samsung SSD 970 EVO Plus 1TB / Samsung SSD 970 EVO Plus 2TB / Seagate BarraCuda 2TB
714 Views
1 ACCEPTED SOLUTION

Accepted Solutions

The one from your motherboard support page is older and don't contain UCM Drivers.

You need to download/install the Intel Thunderbolt Drivers packages from this thread (which contain UCM Drivers) : [DRIVERS] Intel Thunderbolt.

View solution in original post

9 REPLIES 9

inge70
Level 15

Have you tried restarting your PC?

Please also post a screenshot of Device Manager here.

It seems you haven't installed all available drivers if the devices mentioned are showing up in Device Manager.

This includes LAN drivers, WLAN (if enabled), Bluetooth, etc.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 5070 Ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

RickJamesBish_0-1765622478757.png

Everything appears to be installed and working. I went ahead and connected all of my devices to be sure. Printer shows up, scanner works. 

Drivers installed from Asus device page (did not install onboard vga since it is disabled)

Intel I225/I226 NDIS driver V 1.1.4.43 for Windows 10 64-bit and Windows 11 64-bit.
Intel WiFi Driver V23.80.0.7 for Windows10, Windows11 64-bit.
Intel Management Engine Interface V2540.8.7.0 (SW 2541.8.41.0) for Windows 10/11 64-bit.
Intel Chipset driver V10.1.20062.8627 for Windows 10/11 64-bit. (also tried from intel site)
Realtek USB Audio Driver VB6.3.9600.2342 For Windows 10/11 64-bit.
Intel Bluetooth Driver V23.80.0.3 for Windows10, Windows11 64-bit.
Intel(R) Thunderbolt Driver V1.41.1335.0 for Windows 10 64-bit, Windows 11 64-bit.(WHQL)
Intel(R) Rapid Storage Technology Driver V20.2.1.1016 for Windows 11 64-bit.(WHQL)



i7-13700k / 64GB G-Skill Trident DDR5-6400 / Z790 Maximus Hero / ROG Strix RTX4090 / Samsung SSD 970 EVO Plus 1TB / Samsung SSD 970 EVO Plus 2TB / Seagate BarraCuda 2TB

Did you also install the ROG Hyper M.2 card with heatsink that came with the motherboard?

It's possible that no drivers are being found for it.

Try removing it and see if the device still appears.

Actually, no special driver should be needed, but you never know.

You could also try the Asus Driver Hub:

https://driverhub.asus.com/

That might help.

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 5070 Ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

MoKiChU
Level 40

Hi,

You miss Intel Serial IO Drivers.

You need these drivers/firmware for your ASUS ROG Maximus Z790 Hero motherboard (you don't need Intel VMD, GNA, DTT & iGPU Drivers if you disabled/don't enabled them in your BIOS) :

[DRIVERS] Intel Chipset/MEI/VMD/Serial IO/GNA/DTT/HID/PMT (6xx/7xx/8xx)

Intel Chipset Drivers

- Intel MEI Drivers (Drivers Only) :

Drivers - 6xx/7xx

Intel VMD Drivers (Drivers Only)

- Intel Serial IO Drivers (Drivers Only) :

Drivers - 6xx/7xx

Intel GNA Drivers (Drivers Only)

- Intel DTT Drivers (Drivers Only) :

Drivers - 6xx/7xx

[DRIVERS] Intel Thunderbolt

[DRIVERS] Intel Ethernet/WiFi/Bluetooth

- Intel Ethernet Drivers (Drivers Only) :

Drivers - I225/I226

- Intel WiFi Drivers (Drivers Only) :

Drivers - 9xxx/AXxxx/BExxx

- Intel Bluetooth Drivers (Drivers Only) :

Drivers - 9xxx/AXxxx/BExxx

[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx & Intel 5xx/6xx/7xx/8xx)

Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS)

[DRIVERS] Intel iGPU (11xxx/12xxx/13xxx/14xxx CPU)

[FIRMWARE] Intel ME (H610/B660/H670/Z690/B760/H770/Z790)

Thanks.. The Serial IO Driver got rid of the three PCI device, but not the Unknown Device.

The only thing I manually disabled in my bios (after a bios reset), was the integrated graphics.   Not sure what else is enabled by default that would cause that unknown device.

i7-13700k / 64GB G-Skill Trident DDR5-6400 / Z790 Maximus Hero / ROG Strix RTX4090 / Samsung SSD 970 EVO Plus 1TB / Samsung SSD 970 EVO Plus 2TB / Seagate BarraCuda 2TB

You need to install your UCM Drivers contained in the Intel Thunderbolt Drivers packages (listed in my previous post).

Yes I ran the install for the Thunderbolt driver from the Asus website.

 

i7-13700k / 64GB G-Skill Trident DDR5-6400 / Z790 Maximus Hero / ROG Strix RTX4090 / Samsung SSD 970 EVO Plus 1TB / Samsung SSD 970 EVO Plus 2TB / Seagate BarraCuda 2TB

The one from your motherboard support page is older and don't contain UCM Drivers.

You need to download/install the Intel Thunderbolt Drivers packages from this thread (which contain UCM Drivers) : [DRIVERS] Intel Thunderbolt.

That is odd. I have two of these motherboards and did not have this issue on the other. Thanks for the info. 

 

i7-13700k / 64GB G-Skill Trident DDR5-6400 / Z790 Maximus Hero / ROG Strix RTX4090 / Samsung SSD 970 EVO Plus 1TB / Samsung SSD 970 EVO Plus 2TB / Seagate BarraCuda 2TB