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Re: WHEA Uncorrectable

host11
Level 9

Hello
I recently built a new computer based on intel i5-14600k + Asus ROG STRIX Z790-I + kingston rgb cl40 gb KF556C40BBAK2-64 with cooling ASUS ROG RYUJIN III 240, did not overclock.

I ran the OCCT test and got a bunch of errors, for example: WHEA error.

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2 ACCEPTED SOLUTIONS

Accepted Solutions

Silent_Scone
Super Moderator

Hi there,

I took the liberty of moving your post to the correct section as it was in an old thread.

Can you confirm whether you're applying XMP?

Please clear the CMOS via the instructions given in the user manual, do not make any BIOS alterations and retest OCCT stability.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

View solution in original post

You can also try the following changes, they can help with WHEA errors:

1. Disable PCI Express Native Power Mgt in BIOS (advanced tab, platform misc configuration)
2. Disable Native ASPM (Active State Power Management) (advanced tab, platform misc configuration)
3. Check that power savings in Link State Power Management in Windows (Edit Power Plan/ Advanced settings/ PCI Express/ Link State Power Management) is not set to maximum. Moderate should be OK.
4. Run a command prompt in admin mode and then enter 'Sfc /scannow'. You can also try "DISM.exe /Online /Cleanup-image /Restorehealth"

Z690 Hero, BIOS 3101, MEI 2345.5.3.0, ME Firmware 16.1.30.2330, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

View solution in original post

7 REPLIES 7

Silent_Scone
Super Moderator

Hi there,

I took the liberty of moving your post to the correct section as it was in an old thread.

Can you confirm whether you're applying XMP?

Please clear the CMOS via the instructions given in the user manual, do not make any BIOS alterations and retest OCCT stability.

13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Hello, I activated the xmp and even tried to reset the bios to 0 but that didn't help. I had an MSI motherboard it didn't have this problem but it's already the 3 time I bought an Asus motherboard but it hasn't changed I still have the same problem

It’s still not clear from your post what you are doing as you still mention activating XMP.

Buying 3 motherboards and experiencing the same issue tells you the problem is elsewhere.

  • Please confirm whether the the issue persist after clearing the CMOS, do not activate XMP. 

  • Asus Multicore Enhancement : Enforce all limits. Check core temperatures in a utility such as HWINFO whilst under load.
  • If still experiencing WHEA errors, enter the UEFI and use Memtest86 from within the tools menu. Run the test for duration and check for a pass or fail.
  • Remove CPU cooler and CPU. Check CPU pin pad for debris or any bent pins then remount ensuring even mounting pressure
  • retest OCCT 
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

Hello, I activated the xmp and even tried to reset the bios to 0 but that didn't help. I had an MSI motherboard it didn't have this problem but it's already the 3 time I bought an Asus motherboard but it hasn't changed I still have the same problem

You can also try the following changes, they can help with WHEA errors:

1. Disable PCI Express Native Power Mgt in BIOS (advanced tab, platform misc configuration)
2. Disable Native ASPM (Active State Power Management) (advanced tab, platform misc configuration)
3. Check that power savings in Link State Power Management in Windows (Edit Power Plan/ Advanced settings/ PCI Express/ Link State Power Management) is not set to maximum. Moderate should be OK.
4. Run a command prompt in admin mode and then enter 'Sfc /scannow'. You can also try "DISM.exe /Online /Cleanup-image /Restorehealth"

Z690 Hero, BIOS 3101, MEI 2345.5.3.0, ME Firmware 16.1.30.2330, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Thanks it worked

Excellent 😁

Z690 Hero, BIOS 3101, MEI 2345.5.3.0, ME Firmware 16.1.30.2330, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 23H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.