Prime Z790-P WIFI CSM No Display in Win 11 Pro 23H2Recovery Menu

[hellohello]

Hi all,

When I restart to recovery menu via Advance Startup, the monitor has no display. The monitor is on, then after awhile goes to standby mode. Since the GPU RGB strip is on, I am guessing the GPU is on.

Later, I found out the recovery menu is there just not being displayed because blindly clicking the Continue (upper left) and Turn off your pc (upper right) are working.

I tried to reboot to safe mode using msconfig, there is no display but I can hear the windows logon sound. Luckily, turning the system off and on, it boot back to safe mode with display and boot into normal windows by resetting the msconfig.

There is this WHEA error event id 3 in the event viewer, whenever I tried to go into recovery menu.

Surprisingly, restart to windows via start menu is working ok.

The recovery menu used to work properly and the only major change to the system since that, is updating bios to 1661 from 0806.

Upon success updating bios, I did use F5 to restore it to default before manually changing the bios setting such as PL1, PL2 etc.

Any idea how to fix it? I hope it is not hardware failure.

Edit

Intel i7 13700K

Asus RTX3070 Dual

Kingston Fury DDR5 5200MHz with XMP enabled

[JohnAb]

You mention CSM in the title. If you are using that mode, I've known it to affect which monitor output works in the past. Try another monitor output or try turning CSM on/off. 

[hellohello]

I didn't use csm mode but I did try switching it on then off. Still no display.

So far, I had tried but didnt resolve the issue

1. Switching primary display graphic to PCIE in bios. I can't be sure if it did switched to PCIE because I realized that changes to this setting from Auto to PCIE cannot be saved.

2. While it has no display, switched HDMI from GPU to mainboard HDMI.

3. While no display, ctrl + shift + win + B.

4. Disable fastboot in bios.

It used to be working properly.

Lucky that the issue seems to happen only in recovery mode and immediate reboot to safe mode. All other is ok.

I did not try booting recovery menu from usb and offline check disk. Too afraid the display would be permenantly off.

I am running out of ideas how to fix it.

[JohnAb]

So the monitor is working in BIOS OK? What happens if you boot from a live Linux USB? If it works OK, then I guess it must be a Windows issue. Perhaps a reinstall could help, but I don't know to be honest. Strange. 

[hellohello]

Yes, monitor is working in bios. While in windows, restarting also ok.

Only restart to recovery menu and safe mode result in no display. A cold boot to safe mode is working.

I just tried switching HDMI to the other HDMI output of the GPU. Still no display.

Booting the same version of windows from USB, then choose recovery menu works.

I will wait for 24H2 for inplace upgrade. Hopefully that will also upgrade the winre. I just hope it is not bios badly flash and hardware issue.

Thank you for providng assistance.