cancel
Showing results for 
Search instead for 
Did you mean: 

power off reboots z790 hero

Joshzac
Level 8

13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz

RAM 64.0 GB (63.8 GB usable)

x64-based processor

Windows 10 Pro VER 22H2

Realtek Gaming 2.5GbE Family Controller

NVIDIA GeForce RTX 2080 Ti

 

Not sure what to do?

 

283 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Nate152
Moderator

Hello Joshzac

Try turning off fast start up in windows.

Control Panel, Hardware and Sound, Power Options, System Settings. 

Uncheck Turn on fast start up and click Save changes.

fast start up.png

View solution in original post

6 REPLIES 6

JohnAb
Level 16

Not a lot to go on - can you describe what's happening?

Z690 Hero, BIOS 2802, MEI 2336.5.2.0, ME Firmware 16.1.30.2307, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Joshzac
Level 8

When I am done and want to power off, I select the power> shutdown. Instead of shutting down, it reboots. The only way I can shut down is to flip the on/off switch on the power supply. 

 

Odd problem. I'd suggest booting from a live version of Linux (like Mint for example). Burn an image to USB using Rufus or similar and boot from that. Then try shutdown and see if it works. It might give a clue as to whether the problem is hardware or related to your install of Windows. At least it's a place to start the investigation. No need to install Linux, so nothing will be changed. When the USB is removed, all will be back to normal. Perhaps try that and report back?

Z690 Hero, BIOS 2802, MEI 2336.5.2.0, ME Firmware 16.1.30.2307, 7000X Case, RM1000x PSU, i9 12900K, ASUS TUF OC 3090TI, 2 x 16GB Corsair RAM @ 5200MHz, Windows 11 Pro 22H2, Corsair H150i Elite AIO, 4x Corsair RGB fans, 3x M.2 NVME drives, 2x SATA SSDs, 2x SATA HDs.

Nate152
Moderator

Hello Joshzac

Try turning off fast start up in windows.

Control Panel, Hardware and Sound, Power Options, System Settings. 

Uncheck Turn on fast start up and click Save changes.

fast start up.png

Joshzac
Level 8

Nate, This has solved the problem. Now, when I hit the power shutdown, it shuts down.  Thank you